Senior Product Manager – Professional Standards

The Company

Versaterm is a PE-backed high-growth SaaS company building a fully integrated platform across the entire public safety ecosystem dispatch law enforcement forensics courts and beyond.Wevegrown through strategic acquisitions and deep product investment. What connects all of it is a single purpose: give public safety agencies the tools and insights to make better decisions in high-stakesmoments.

When a dispatcher takes a 911 call a detective works a case or a lab processes evidence theres agood chance our software is running in the background. Thats been true for over four decades.

AI is central to whereweregoing. Not as a feature but as core infrastructure.Wereembedding intelligence directly into the workflows our customers rely on every day andweredoing it alongside them. Our customers tell us what the mission demands. We build what answers it.

This work attracts a specific kind of person someone who wants to be pushed by great people build things that outlast a sprint cycle and go home knowing the work connected back to something real.

The Role

As a Senior Product Manager you will help shape the standards and wellness ecosystem that enables public safety to maintain public trust and a high-performance culture through a robust standards accountability process and provide proactive support of their first responders.

In this role you set strategic direction and drive complex feature prioritization and adoption across teams. You will own the products P&L and pricing strategies working closely with customers marketing designers and engineers to deliver solutions that simplify complex workflows and enhance community safety. This position is both strategic and hands-on balancing long-term product direction with day-to-day prioritization.

This job posting is being used to fill an existing vacancy.

What You Do

Setting Strategy

• Define the products vision and long-term strategic direction ensuring alignment with company objectives and customer needs.
• Clearly articulate the business case and customer value for each initiative or feature.
• Lead strategic planning by identifying major areas of investment building business cases and securing internal approvals.
• Serve as the recognized subject matter expert on the product the market technology trends and the competitive landscape.
• Use P&L insights to guide roadmap prioritization ensuring financial targets are considered.

Defining the Roadmap

• Translate product strategy into actionable plans determining what to build and when to release it.
• Build and maintain both a detailed development roadmap for internal teams and a high-level roadmap for executives and customers.
• Gather input from customers internal stakeholders market research and industry insights.
• Partner with engineering design and cross-functional teams to ensure delivery that meets market needs and quality standards.
• Establish pricing strategies define core product positioning and messaging and drive go-to-market launch plans.

Evaluating and Prioritizing Features

• Collect develop and curate ideas from customers sales and internal stakeholders for the backlog.
• Prioritize features by balancing user value development effort time to market and competitive differentiation.
• Track and evaluate product performance including sales feature adoption and user satisfaction.
• Run trials pilots and MVPs to validate assumptions and refine the product before broader launches.
• Perform ongoing market and competitor research.

Analyzing and Evaluating

• Track and evaluate product market performance including sales renewals and win/loss data.
• Track and evaluate product financial performance including revenue operational costs and P&L impact.
• Track feature adoption usability and user satisfaction to drive continuous improvement.

Stakeholders and Key Work Partners

• Collaborate internally with engineering design sales marketing partner success support implementation finance legal and the leadership team.
• Engage externally with customers end-users and partners to gather feedback build relationships and deliver demos.
• Promote the product through training sales enablement webinars newsletters and direct customer interactions.
• Act as a product evangelist and build trust as a leader across the business.

What You Bring

Required Qualifications

• Bachelors degree in Engineering Business or related field. Advanced degree or relevant certifications (e.g. Pragmatic Marketing CSPO) are a plus.
• A minimum of 7 years of product management experience within a software organization.
• Experience with pricing strategies business cases and P&Ls.
• Experience developing and executing modernization strategies including transitioning legacy solutions to cloud-based architectures.
• Experience establishing value propositions product messaging and go-to-market strategies.
• Proven experience overseeing all elements of the product development lifecycle.
• Strong understanding of Agile frameworks and AI centric development with Claude Code.
• Highly effective cross-functional team management and the ability to influence up down and across the organization.
• Exceptional writing editing and presentation skills.
• Strong organizational skills and attention to detail.

Asset Qualifications

• Experience with Aha! Product Management software.
• Familiarity with software engineering concepts such as APIs databases cloud platforms and mobile apps.
• Demonstrated ability to leverage AI technologies to enhance product capabilities or operational efficiency.
• Experience with Public Safety professional standards wellness or Case Management Systems (CMS).
• Adopt AI tools as part of daily support workflows to enhance productivity improve response quality and support continuous learning.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canadas security screening process please visit Public Services and Procurement Canada.

Versaterm is committed to fair and equitable compensation that is competitive consistent and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors such as the successful candidates skills experience education training as well as internal equity market data and business addition to base salary and our comprehensive benefits offering some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses.

AI is central to how Versaterm builds and delivers solutions for our customers. Within Talent Acquisition we use AI-enabled tools to support certain aspects of the recruitment process helping our team work more efficiently and spend more time connecting with great talent. AI supports our work but all hiring and employment decisions are made by people.

Versaterm is an equal opportunity employer and is committed to equity diversity inclusion and a barrier-free workplace. Accommodations are available upon request throughout all stages of the recruitment process and apply to the terms and conditions of employment. For more information please contact.

Required Experience:

Senior IC

Employment Type : Full Time
Experience: years
Vacancy: 1