Software Development Engineer II, Performance Insights

We are looking for a highly-skilled, experienced, and motivated software engineer to help us in our endeavour to make AWS the best place to operate relational databases. The RDS Performance Monitoring team owns features that help customers monitor and tune the performance of their Aurora and RDS databases, and surface recommendations to determine when and where to take action. This includes the integrations with Amazon CloudWatch Database Insights and AWS frontier agents. This is a rare chance for you to be a part of a highly visible team working at the intersection of database performance and AI, helping customers manage their growing fleet of Aurora and RDS databases.

To learn more about Amazon RDS and Aurora, visit:

Key job responsibilities
You will be responsible for developing a product that captures and stores performance telemetry from Aurora and RDS databases and surfaces them to our customers. You will also be responsible for developing and operating agentic AI solutions that use that telemetry to troubleshoot and mitigate performance-related issues. This product operates on millions of instances, and helps our customers monitor and tune the performance of their databases through timely and relevant metrics, as well as recommendations.

This is an area that requires solving the hardest engineering challenges in distributed systems at massive scale. As a customer-facing AWS service, our solutions have to be super solid, scalable, efficient, and highly fault tolerant. You will be responsible for all aspects of engineering, including development, testing and deployment of these services. AWS operates large-scale, mission critical workloads, so you need to be comfortable taking ownership of the operational excellence of your service.

Finally, you're excited by the opportunity to learn about and help solve our customers' challenges. In order to break new ground, we'll need to resolve ambiguity and innovate on behalf of our customers. You understand that being passionate about an idea is different than taking it personally, and you believe that debate makes strong ideas even stronger.


About the team
The RDS Performance Monitoring team builds and maintains performance monitoring and observability features for Amazon RDS and Aurora managed databases. Our mission is to reduce the total cost of ownership (TCO) for customers operating relational databases in the cloud.

We help customers visualize database load, diagnose performance issues, and optimize their database configurations through a suite of integrated tools.

Our features reduce mean-time-to-recovery (MTTR) when performance issues arise, provide actionable insights for query tuning and capacity planning, and relieve the operational overhead of building and maintaining custom database monitoring infrastructure. The result: lower costs across operations, infrastructure, and human resources.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Bachelor's degree or above in computer science or equivalent
- Knowledge of computer science fundamentals such as object-oriented design, operating systems, algorithms, data structures, and complexity analysis

PREFERRED QUALIFICATIONS

- Experience managing multiple projects, prioritizing, planning, and managing time
- Experience in SQL or other relational databases
- Experience designing, building, operating, and managing large-scale distributed systems or web services

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