Talent.com
DGI Supply
Customer Support CoordinatorDGI Supply • Edmonton, Alberta, CAN
Customer Support Coordinator

Customer Support Coordinator

DGI Supply • Edmonton, Alberta, CAN
30+ days ago
Job type
  • Full-time
Job description

SUMMARY:

The CSC1 assists their manager in the management of the tool supply crib located on the customer’s site. The main flow of supplies will be facilitated through the use of industrial vending solutions. This individual coordinates customer needs, inventory management, productivity and logistics. The position requires strong customer service, organizational and communication skills. The CSC1 works both independently and with a team and works with a high level of trust.

DUTIES AND RESPONSIBILITIES:

  • Daily communication with the CSC Supervisor regarding short and long-term objectives
  • Daily stocking of automated dispensing equipment, stockroom, and related virtual cribs.
  • Assist APS OPS Tech Support in repairing any down systems
  • Perform preventive maintenance on equipment at their customer
  • Communication with customer regarding urgent or unexpected changes in demand and addressing
  • Order entry and quotations in a CSR capacity as availability permits
  • Receiving daily shipments for stock and spot-buys and processing in Prophet 21 and AutoCrib accordingly
  • Performs general daily housekeeping and sanitation of vending equipment, stockroom and related areas
  • Duties related to daily and weekly billing reports as directed by CSC Supervisor
  • Daily cycle counts of on hand inventory maintained in the Tool Crib
  • Provides after hours support, if required (less than 5% of the time)
  • Perform post-counts and correct any discrepancies for items put into tool crib
  • Monitor reports to take action when needed (ex: Expedite Reports, Cycle Counting, ScaleMate Error, etc.)
  • Collect and work with inventory team to resolve and maintain stock levels on the floor and adjust machines
  • Observe all safety policies and procedures of both DGI and Customer facilities; including the dress code and wears Steel Toed Shoes at all times
  • Other duties as assigned
  • Reports to the CSC Supervisor

SKILLS AND EXPERIENCE REQUIRED:

  • Must successfully complete the full Canadian Controlled Goods Program (CGP)
  • Compensation Range: $48,000 to $52,000
  • Equivalent job-related experience preferred (for example, MRO, AutoCrib, VMI, Inventory Management, tooling)
  • Must be able to lift up to 50 pounds
  • Mechanically inclined and experience in basic mechanical repairs preferred
  • Strong attention to detail
  • Strong computer skills with MS Office (Word, Outlook, Excel), inventory systems and report generation
  • Professional maturity, integrity, discipline and a positive attitude
  • Basic computer skills and experience using an ERP system a plus
  • Excellent communication (verbal and written) and customer service skills required
  • Passionate, Adaptable, Customer Focused and Teamwork oriented
  • Strong sense of urgency and accountability

This job description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

Create a job alert for this search

Customer Support Coordinator • Edmonton, Alberta, CAN

Similar jobs

European Customer Success Coordinator – Renewable Analytics

Clir RenewablesEdmonton, Division No. 11, CA
Full-time

A renewable energy technology company is seeking an intermediate Customer Success Specialist to support their European customer portfolio.The role involves coordinating customer journeys, managing ... Show more

 • Promoted

Customer Service Coordinator

City Of EdmontonEdmonton, Division No. 11, CA
Full-time

Job Number: 55102Are you a natural leader with a passion for delivering exceptional guest experiences? Fort Edmonton Park is looking for a dynamic Customer Service Coordinator to join our Community... Show more

 • Promoted

Dynamic Installation Coordinator Focused on Customer Satisfaction

Trail Appliances AB/SKEdmonton, Division No. 11, CA
Full-time

Become an Installation Coordinator and take charge of enhancing customer experiences.Manage installations, handle inquiries, and ensure smooth operations in a full-time role with a focus on service... Show more

 • Promoted

Customer Success Coordinator for Coaching

TreantlyEdmonton, Division No. 11, CA
Full-time

Enhance client experiences as a Student Success Coordinator.Support coaching clients from onboarding until they reach their goals through effective coordination and engagement.In this vital role, y... Show more

 • Promoted

Service Coordinator Summerlea

Laura CanadaEdmonton, Division No. 11, CA
Full-time

Join our team to achieve your full career potential! We are proactive, outside the box thinkers and doers who stop at nothing to make the iconic Laura and Melanie Lyne brands shine! Privately owned... Show more

 • Promoted

Customer Success Coordinator, SMB — Proactive Growth

GPS Insight, LLCEdmonton, Division No. 11, CA
Full-time

A technology solutions provider in Edmonton is seeking a Customer Success Coordinator to join the Customer Experience team.This role will focus on supporting a portfolio of SMB customers through pr... Show more

 • Promoted

Installation Support Coordinator - Paid Training

Window MartEdmonton, Division No. 11, CA
Full-time

A leading provider of windows and doors in Canada is seeking an Installation Department Assistant in Edmonton.The role involves providing customer support, coordinating service inquiries, resolving... Show more

 • Promoted

Horizon Testing Service Coordinator Role

Hercules Crane & Lifting SuppliesEdmonton, Division No. 11, CA
Full-time

Elevate your career with Horizon Testing Inc.Service Coordinator, specializing in accurate invoicing and payment processing.Enjoy a full-time schedule and an engaging work environment.As a Service ... Show more

 • Promoted

Customer Support Coordinator

DGI SupplyEdmonton, Division No. 11, CA
Full-time

The Customer Support Coordinator is responsible for the delivery and put away of products in vending equipment and solutions in their market based on their weekly schedule while maintaining accurat... Show more

 • Promoted

Service Coordinator

Finning International Inc.Edmonton, Division No. 11, CA
Full-time +1

Service CoordinatorApplylocations: Edmonton, AB, CAtime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 19, 2026 (22 days left to apply)job requisition id: R-2026... Show more

 • Promoted

Customer support

Leakstory JobsEdmonton, Division No. 11, CA
Full-time

The nature of this Job is an entry-level Job and no prior experience is required to start earning money.To Get started with us, make sure you follow and read these 3 simple Steps;.Fill in your Info... Show more

 • Promoted

Coordinator for Alberta Aids Program

Alberta Blue CrossEdmonton, Division No. 11, CA
Full-time +1

Step into the role of AADL Coordinator at Alberta Blue Cross, working full-time from home.Support providers and manage submissions, ensuring smooth operation in our contact center.Alberta Blue Cros... Show more

 • Promoted

Ecommerce Coordinator

Eurø Styleedmonton, ab, ca
Full-time

Euro Style is built on bold ideas, global influences, and collaborative creativity.You will be celebrated for your design thinking, teamwork, and impact, with initiatives like 'Euro Style Wins' and... Show more

 • Promoted

Home Services Support Coordinator

Winnifred StewartEdmonton, Division No. 11, CA
Full-time

Join Winnifred Stewart as a Support Coordinator for Home Services, providing essential care and community support to individuals with disabilities.This role emphasizes individualized planning and d... Show more

 • Promoted

Remote Rapid-Response Sales Support Coordinator

Wyndham Hotels and Resorts, Inc.Edmonton, Division No. 11, CA
Remote
Full-time

A leading hotel franchise company is seeking a Coordinator for Rapid Response Sales Support in Saint John, New Brunswick.This work-from-home role involves managing sales requests, processing bookin... Show more

 • Promoted

Velora Customer Support Specialist Position

VeloraEdmonton, Division No. 11, CA
Full-time

Step into a vital Customer Support Specialist role at Velora, where your expertise will directly benefit nonprofit clients.Provide essential support and solutions in a remote working environment.As... Show more

 • Promoted

IT Support Coordinator for Youth Programs

Generational Development SocietyEdmonton, Division No. 11, CA
Temporary

Enhance digital operations as an IT Support Coordinator with GDS.Ideal for tech-savvy students, this role focuses on supporting community programs while ensuring effective digital literacy.GDS is o... Show more

 • Promoted

Customer Service Coordinator in Office Operations

RECRUITMENT PARTNERSEdmonton, Division No. 11, CA
Full-time

Support efficient office operations as a Reception and Customer Service Coordinator.Your role encompasses handling client communications, project coordination, and maintaining organized records.Thi... Show more

 • Promoted

Sales Enablement Coordinator

Nextgen-AutomationEdmonton, Division No. 11, CA
Full-time

Job Description - Sales Enablement Coordinator.Reports to: Sales Enablement Manager.The Sales Enabler is responsible for ensuring smooth, accurate, and predictable execution of sales processes by p... Show more

 • Promoted

Sales-Focused Customer Support Agent

JunkLuggers CanadaEdmonton, Division No. 11, CA
Full-time

Deliver outstanding customer support as a Sales-Focused Customer Support Agent.Help customers with inquiries and scheduling while providing a flexible work schedule that fits your needs.This positi... Show more