Interim Director of People & Operations

Job Description

Job Description:\n\nSalary: $166,687 to $212,989 annual salary based on POSITION TYPE: Full Time (35 hours per week), Fixed Term (12 to 18 month parental leave coverage). Some weekends and evenings required a few times during the year as it relates to grants adjudication, committee, and Board meetings. REPORTS TO (TITLE):Executive Director LOCATION: Our office is in downtown Vancouver. While we offer the flexibility to work remotely from anywhere in BC, this position is based in the Lower Mainland due to operational needs. Staff can choose to work from home or use our office space. OFFICE ACCESSIBILITY:Our office is located on the 15th floor of a building with elevator access. Washrooms are gender neutral. The office has a dedicated Privacy room that is bookable and can be used for rest, sensory reduction, prayer, nursing, or other needs. SALARY: $166,687 to $212,989 annual salary based on experience (we expect someone new to the Foundation to start at the lower end of this range) ABOUT THE LAW FOUNDATION OF BC The Law Foundation of British Columbia (the Foundation) invests in work that empowers people and strengthens communities, aimed at creating a future where systems of law and justice support all people to live and thrive in dignity. The Foundation makes grants using funds arising from the interest paid on lawyers pooled trust accounts and other sources. Through its funding, the Foundation supports many programs and services that seek to promote justice for people at both an individual and systemic level. This includes funding to support a network of civil legal aid services for low income people, to provide legal research and education, and to support public access to legal information, to name a few. Working at the Foundation means joining a team of passionate, hard-working professionals. We are committed to building and supporting an inclusive and respectful working environment, where all employees are valued for their contributions to our mission, and feel a sense of safety, dignity, and belonging. We offer a comprehensive benefits program, which includes:generous health and dental coverage for employees, their spouses, and dependents4 weeks annual vacation to start, and late December office closureadditional paid time off for Indigenous Leave for Ceremonial, Cultural, and Spiritual events and practicefamily friendly workplace policies, parental leave top-ups, life insurance plan, and a workplace culture with an overarching emphasis on wellness and work life balanceRRSP contribution of 6% of salary without matching requirementannual wellness spending account for each employeegenerous care days (sick leave) entitlementflexible work arrangementsrelevant professional fees and memberships coveredtraining and professional development opportunities In its hiring practices, the Foundation strongly encourages applications from members of communities that are marginalized or that experience structural discrimination. This includes those who are Indigenous, racialized, members of non-dominant ethnic, religious, linguistic or cultural groups, newcomers, people with disabilities, and 2SLGBTQIA+ people. The Foundation believes that a workforce that represents the diversity of the communities we serve strengthens our ability to achieve our mission. The Foundations main office is located in Vancouver on the shared lands of the Musqueam, Squamish and Tsleil-Waututh Nations, and conducts its work throughout the homelands of Indigenous peoples across the place we now call British Columbia. The Law Foundation of BC is committed to supporting a just and meaningful reconciliation between Indigenous peoples and others in these lands. ABOUT THE ROLE TheInterim Director of People & Operations is a member of a dynamic team working to create, amplify, and support innovative solutions to difficult access to justice challenges and systemic inequities that affect the well-being of diverse communities in British Columbia. Reporting to the Executive Director and as part of the Foundations Senior Leadership Team, the Interim Director of People & Operations primary responsibility is ensuring stability and continuity across people and operational functions during the leadership transition and leave coverage period. This individual provides strategic leadership in relation to the Foundations operations, human resources, organizational development, and infrastructure in a not-for-profit foundation context. The Interim Director of People & Operations leads the People & Operations Team, comprised of staff specialised in human resources, operations, program administration, digital transformation, data management, and governance. The Interim Director of People & Operations works closely with the Senior Leadership Team members to ensure and manage:equitable management of human resources;the organizations operations and operational policies to support our mandate and provide leadership in our sector;an effective work environment, maintained through organizational policies, planning, and internal training; anddigital and physical infrastructure that meets the organizations needs. The Interim Director of People & Operations also works in collaboration with the Executive Director and Senior Leadership Team on risk management in relation to the Foundations operations. The Foundation is at an exciting moment in our history, as we are midway through our 2023-2028 Strategic Plan. We actively pursue structural and operational change to respond to the new challenges we face. While the implementation of strategic priorities is an all-of-Foundation endeavour, it is intended that this position advances the Foundations mission through the strategic plan's focus area of Building a Thriving Foundation, which aims to provide the Foundation with strong infrastructure and resources to serve our mandate. KEY RESPONSIBILITIES Organizational Leadership Collaborates with the Executive Director and the Senior Leadership Team to set and maintain strong organizational culture and direction for the Foundation, including supporting staff during periods of transition and growthWorks with the Executive Director to oversee development and execution of operational goals, plans, and projects to deliver on the Foundation's prioritiesContributes to strategy and planning processes with a focus on internal resource allocation, capacity planning, and organizational effectivenessEnsures that equity and inclusion are integral considerations in day-to-day workContributes to developing organizational capacity including participating in various committees, as required, that advance the Foundations goals to be accessible and inclusiveAssists the Executive Director on a range of policy and administrative issues and special projects, as required Human Resources Leadership Oversees the development and execution of the organizations human resources strategyServes as primary point of escalation for complex or sensitive HR matters and provides strategic guidance to the Senior Leadership Team as a trusted partner on people and organizational issuesLeads the Foundations workforce planning process to proactively plan and ensure that the Foundation has the right staff complement to fulfill its mandateLeads, mentors and coaches the Manger, People (HR)Provides oversight of the Foundations recruitment processes in a way that promotes equity and inclusionOversees the maintenance of the Foundations HRIS system, including staff training and support as neededEnsures that the right systems and processes are in place to support effective hiring, onboarding, evaluation, and exit processes across all teamsProvides oversight of any revisions to the Foundations Employee Policy Manual and ensures that policies are applied and communicated consistently throughout the organizationOversees the Foundations performance management program and the annual goal setting and review processes related to this program, including communication, training, and ensuring employees are accessing appropriate professional development and trainingLeads and implements initiatives that contribute to employee retention and engagement, including managing employee engagement surveysIn partnership with the Executive Director and Director of Finance:oversees the Foundations compensation strategy, ensuring fair and consistent compensation, coordinating market salary analysis as required, and transparent communication to staffensures insurance, employee benefits, ROEs, contracts, and other HR contracts are carried out effectivelyreports and presents to the Finance and Operations Committee and the Board of Governorswith collaboration from the Senior Leadership Team, takes part in the process and reporting for risk management , including appropriate mitigating plans and actions aligned with appropriate legislationensures accurate financial reporting and budgeting in relation to the People & Operations Teamassists in the development of the Foundations budget for internal operationsOversees the employee benefit program including disability and return to work, and leads the benefit review process including vendor selection and making recommendations regarding improvements or additions to benefits offered to staffIn partnership with the Director of Communications, ensure appropriate external messaging about the Foundations employment practices are communicated to appropriate audiencesPartners with external legal counsel on strategic and sensitive human resources mattersEnsures appropriate WorkSafeBC Health and Safety plans are in place Operations Leadership Works with the Senior Leadership Team to ensure cohesion across the Foundations operations, including maintaining a high level of communication and collaboration across teamsWork with Senior Leadership Team to identify key process changes and improvements required with the Foundations grant making cycle, and work across teams to implement those changesLeads and supports the People & Operations Team by:Assisting, coaching, and mentoring the People & Operations Team, in particular the group of managers and team leads, and supervises and supports any contractorsSupervising the People & Operations team and helping them to develop and carry out feasible workplans and managing workloadsLeading the performance management of the People & Operations Team, establishing performance goals and professional development goalsEnsuring effective evaluation and continuous improvement of the People & Operations teams workEnsuring effective People & Operations Team meetingsWorking with the group of managers and team leads to ensure appropriate workloads are delegated and distributed among the teams they manageEnsures that the Foundations operations are managed effectively, adequately resourced, and properly equipped with the required tools, training, and infrastructure to achieve goalsWorks with the Senior Leadership Team and Digital Transformation Team to oversee the improvement to our grants management systems, other organizational systems, major projects, and acts as point of contact for approval of expenses and of escalation for the Team Lead, Digital TransformationWith the Manager of Operations and our external IT service providers, ensures the development and execution of a long-term IT plan for the Foundation focused on enhancing the ability of our staff to conduct their work efficiently in a secure IT environmentWorks with the Manager of Operations and our external IT providers to ensure that the IT needs of all employees, and of Foundation operations, are met and that systems are maintained at a high level of efficiency and securityEnsures that IT procurement is appropriately planned and implemented to meet the Foundations information requirements and financial resourcesAttends strategy meetings with external IT service providers and Manager of Operations to plan and strategize on upcoming organization IT needs, and to evaluate and mitigate IT risks while prioritizing cybersecurityIdentifies and oversees IT operations projects and priorities and oversees the implementation and roll out of projects, including staff training and communicationOversees the operations of the Foundations premises and equipment maintenance, including fostering relationships with building management and contractors as appropriate, ensuring facility-related issues are effectively managedManages the building lease and liaises with landlords and buildings managersSupports Manager of Operations in ensuring office facilities and work from home set ups are maintained to high standards, including furniture, security, phone systems, equipment, and HVAC systems.Oversees relationships with a range of the Foundations vendors, reviewing and negotiating contracts as appropriate and ensures that vendor performance is appropriately monitored and managedSupports the Senior Leadership Team and the Foundations General Counsel in ensuring that all relevant regulatory requirements of the organization relevant to our operations are met (e.g.: privacy and employment legislation).Attends Board of Governor and committee meetings and reports and presents on People & Operations updates and progress as neededWith the Manager of Operations and Governance and Executive Services Coordinator, ensures the organizations governance processes function effectivelyEnsures appropriate support staff assistance is provided to the Board of Governors and its committees for planning days, Board of Governor and committee meetings, and other eventsExternal relationsWhen the Foundation undertakes partnership with another organization, collaborates as appropriate in forging a strong partnership to ensure that internal capacity and resources are properly managedRepresents the organization as appropriate at meetings and events with an operational focusIdentifies and undertakes networking opportunities, building relationships with colleagues at other organizations as appropriateSome grantee facing support from time to time, as directed by the Executive DirectorOther projects as required to improve the Foundations internal systems and operations ABOUT YOU The Interim Director of People & Operations must have a combination of the following (or equivalent) education and experience: At least 10 years of progressive operations and/or human resources leadership experience, preferably in a non-profit organizationAt least 10 years of relevant experience in a complex role which may include involvement at an executive leadership level delivering on initiatives within the non-profit or philanthropic sectorsBachelors degree (MA/MBA preferred) in Business, Management, or StrategyCPHR (Chartered Professional in Human Resources) designationDeep knowledge of British Columbia employment standards, human rights, and related labour legislation, combined with a strong understanding of progressive HR practices that foster equity, accessibility and inclusion.Experience managing