Talent.com
Senior Product Manager for Customer Experience
Senior Product Manager for Customer ExperienceAmazon • Vancouver, Metro Vancouver Regional District, Canada
Senior Product Manager for Customer Experience

Senior Product Manager for Customer Experience

Amazon • Vancouver, Metro Vancouver Regional District, Canada
2 days ago
Job type
  • Full-time
Job description

Drive the evolution of customer engagement as a Senior Product Manager. Oversee innovative projects that enhance Prime member experiences through impactful insights and cutting-edge analytics tools.

This role is pivotal in optimizing customer experiences within the Prime Customer Experience Optimization team. You will lead cross-functional collaborations, developing mechanisms to measure optimization efforts. Key responsibilities include translating measurements into actionable insights while communicating with diverse partner teams.

Key Responsibilities :

  • Own and drive roadmap strategy and product definition
  • Develop tools for improving customer experiences
  • Manage performance metrics and establish tracking systems
  • Collaborate with technical and non-technical teams
  • Build strategic insights through experimentation

Requirements :

  • Bachelor's degree required
  • Experience in roadmap strategy and feature delivery
  • Proven track record with technical products or services
  • Advocate for critical customers during planning phases
  • Familiarity with analytical tools like Tableau or QuickSight

Utilize data-driven strategies to transform user experiences and engage lifelong Prime members effectively.

J-18808-Ljbffr

Create a job alert for this search

Senior Product Manager for Customer Experience • Vancouver, Metro Vancouver Regional District, Canada

Similar jobs

Senior Product Manager

fintexrichmond, BC, ca
Full-time

Join a Rocketship 🚀At Fintex Inc.Our founding team has built and shipped game-changing digital products at Canadas leading financial institutions.Now were taking everything weve learned and buildi...Show more

 • Promoted

Senior Product Manager for Innovative Onboarding Solutions

Jane AppVancouver, Metro Vancouver Regional District, CA
Full-time

Lead exceptional onboarding experiences as a Senior Product Manager focused on new user journeys.Foster collaboration to ensure clinics realize the value of our products swiftly.In this essential r...Show more

 • Promoted

Senior Product Manager Overseeing Cloud Technology and User Experience

Delta ControlsSurrey, Metro Vancouver Regional District, CA
Full-time

Join a forward-thinking team as a Senior Product Manager focusing on cloud technology.Lead the strategic roadmap and delivery, driving impactful innovations while fostering team development and use...Show more

 • Promoted

Experienced Product Manager for Remote Team Leadership and Delivery

MosaecVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

Lead a dynamic Product Management team remotely during a maternity leave contract.Drive day-to-day operations and maintain exceptional delivery standards for client engagements while embracing AI i...Show more

 • Promoted

Digital Product Manager for Customer Experiences

TELUSVancouver, Metro Vancouver Regional District, CA
Full-time

Lead the innovation of digital products that customers love as a Senior Product Manager.Drive business growth and operational excellence through customer-centric, data-driven strategies.In this rol...Show more

 • Promoted • New!

Senior Product Manager

CoLabVancouver, Metro Vancouver Regional District, CA
Permanent

At CoLab, we want to help mechanical engineering teams bring life‑changing products to market years sooner.CoLab is a cloud‑based platform for engineering design review.We make it easy for subject ...Show more

 • Promoted

Senior Product Manager – Remote, Cross-Channel Engagement

OneSignal, Inc.Vancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A tech startup is seeking an experienced Product Manager to own the roadmap for customer engagement solutions.The role involves collaborating with teams, customer interactions, and driving field ad...Show more

 • Promoted

Senior Product Manager for Enhanced User Onboarding Experience

Jane.appVancouver, Metro Vancouver Regional District, CA
Full-time

Lead impactful onboarding strategies to maximize user value and retention.This role emphasizes collaboration to foster intuitive experiences for new clinics adopting your platform.In your role as S...Show more

 • Promoted

Senior Product Manager

KOHOVancouver, Metro Vancouver Regional District, CA
Full-time

We’re on a mission to make financial services better for every Canadian.That means no hidden fees, no predatory interest rates - just financial products designed to help our users spend smart, save...Show more

 • Promoted

Senior Product Manager

Coconut SoftwareVancouver, Metro Vancouver Regional District, CA
Full-time

Reporting to the VP of Product, as a Senior PM here at Coconut, you’ll drive a critical company-level growth, product vision, strategy, and data driven roadmap that delivers! Your familiarity with ...Show more

 • Promoted

Senior Growth & Product Leader — Remote

ToptalVancouver, Metro Vancouver Regional District, CA
Remote
Full-time

A global talent network is seeking a Senior Director of Product Management to own the strategy and roadmap for its products.The role involves leading a team of Product Managers and driving cross-fu...Show more

 • Promoted

Senior Product Manager

Pest ShareVancouver, Metro Vancouver Regional District, CA
Full-time

Full-Time | Fully Remote | Preferred Ontario, Canada | United States.Founded in 2019 by category experts, Pest Share is building the category leader in on-demand pest control for rental homes throu...Show more

 • Promoted

Senior Product Manager

Nameless Venturesdelta, bc, ca
Full-time

Senior / Staff Product Manager – Payments.We’re working with a high-growth global gaming platform looking for a Senior / Staff Product Manager to own their card payments infrastructure.Own the end-...Show more

 • Promoted

Senior Product Manager

SynchroVancouver, Metro Vancouver Regional District, CA
Temporary

Location: Remote - must be based in Canada.We’re seeking a highly skilled Senior Product Manager to drive impactful initiatives that support key strategic objectives for our clients desktop product...Show more

 • Promoted

Senior Product Manager

Loopio Inc.Vancouver, Metro Vancouver Regional District, CA
Full-time

Take your career to new heights with Loopio! 🚀✨.We’re looking for an analytically minded, curious, and customer-obsessed Senior Product Manager to join our Product team at Loopio.If you work backw...Show more

 • Promoted

Senior Product Manager

CoLab SoftwareVancouver, Metro Vancouver Regional District, CA
Full-time

At CoLab, we want to help mechanical engineering teams bring life-changing products to market years sooner.CoLab is a cloud based platform for engineering design review.We make it easy for subject ...Show more

 • Promoted

Senior Product Manager, Card Experience

AffirmVancouver, Metro Vancouver Regional District, CA
Full-time

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.We’re hiring a Senior Pro...Show more

 • Promoted

Experienced Senior Product Manager Driving Strategic Enhancements

FlareVancouver, Metro Vancouver Regional District, CA
Full-time

Lead product innovation as a Senior Product Manager, defining vision and developing roadmap strategies.Collaborate with cross-functional teams to refine solutions based on market research and user ...Show more