Director, Facilities and Office Services

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Director, Facilities and Office Services - Remote within Canada

Here’s What You Will Spend Your Time Doing

Strategic Leadership

• Build and lead a high‑performing Facilities & Office Services team
• Drive accountability through performance management, coaching, and succession planning
• Lead change management initiatives and stakeholder alignment
• Model Western’s Guiding Principles and leadership values

Leasing & Portfolio Management

• Lead enterprise‑wide lease strategy, negotiations, renewals, amendments, and terminations for 180+ locations
• Manage landlord and property manager relationships across the national portfolio
• Negotiate lease terms and tenant improvements to support branch optimization and evolving business needs
• Develop flexible lease solutions where location longevity is uncertain
• Ensure lease decisions align with financial, operational, and risk objectives

Facilities Operations & Projects

• Lead planning and execution of facility renovations, refreshes, relocations, and closures
• Oversee capital planning and facilities budgets
• Establish and maintain enterprise facilities standards, frameworks, and maintenance programs
• Manage vendor selection, procurement, and performance oversight
• Ensure compliance with regulatory, safety, accessibility, and municipal requirements
• Liaise with architects and construction companies to ensure facility builds meet our standards and branding

Strategy, EHS & Sustainability

• Lead facility‑related strategic initiatives aligned with Western’s business strategy
• Develop and maintain Environment, Health & Safety (EHS) programs in partnership with internal stakeholders
• Create and maintain facility maintenance schedules including leasehold improvement projects, moves and closures
• Define and track key performance indicators to measure effectiveness
• Partner with the business to ensure alignment with the organization’s brand and office design

What We Are Looking For

• Demonstrated progressive experience in facilities management, real estate, or a related field
• Demonstrated experience with large, multi‑site real estate portfolios
• Strong lease negotiation and commercial judgment experience
• Proven people leadership with experience managing managers

Role Details

• Hours/Duration: 37.5 hours per week – Full time, permanent
• Location: Remote options available across Canada
• Current Vacancy: Yes
• Requisition #: 82746
• Compensation Range: $115,000 - $150,000

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights Include

• 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employee

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page.

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.