General Manager, Invoice Simple

Company

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 700,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Wellness industries. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en.

Business/Vertical

The EverPro business within EverCommerce offers business management solutions that help home and field service small businesses work more efficiently and improve every touchpoint with their customers. Software solutions customized for field services, landscaping, pest and lawn, remodeling and roofing help these businesses with everything from scheduling and tracking jobs, to quoting, invoicing and payments processing, to customer relationship, review and reputation management.

Position Summary

The Head of Invoice Simple is the senior leader accountable for overall performance, strategy, and execution of the Invoice Simple product. Reporting to the GM, this role operates as the senior leader for Invoice Simple, with end‑to‑end responsibility for product direction, growth, and business outcomes. The Head of Invoice Simple leads through influence and coordination across Product, Engineering, Growth, Marketing, Data, Research, and Support, providing clarity on priorities, trade‑offs, and execution while maintaining accountability for business‑level results.

Key Responsibilities

Business Ownership & Performance

• Own the overall performance of Invoice Simple, including revenue growth, retention, engagement, and profitability.
• Be accountable for business‑level outcomes and trade‑offs, focusing resources on the highest‑impact opportunities.
• Partner with Planning & Insights to set targets, track performance, and adjust strategy as needed.

Product‑Led Growth Leadership

• Define and evolve the product and growth strategy for Invoice Simple in partnership with Marketing, Product and Engineering.
• Ensure product‑led growth principles are applied across onboarding, activation, pricing, and expansion.
• Work closely with the Head of SaaS Growth to align with broader PLG strategy while addressing Invoice Simple‑specific needs.

Cross‑Functional Execution

• Align Product, Engineering, Growth, Marketing, Data, Research, and Support around a clear execution plan.
• Work closely with the Head of Payments Growth to align with broader Payments strategy while addressing Invoice Simple‑specific needs.
• Provide clarity on priorities and sequencing to drive effective execution without direct line management.
• Act as the decision‑maker for cross‑functional trade‑offs impacting the Invoice Simple business.

Portfolio & Platform Alignment

• Align Invoice Simple with the EverPro portfolio and Payments initiatives where it creates customer or business value.
• Identify opportunities for shared capabilities while maintaining appropriate product autonomy.

Leadership Communication

• Communicate clearly with senior leadership on performance, risks, and opportunities.
• Present a concise, data‑informed view of the health and trajectory of the Invoice Simple business.

Qualifications

• 10+ years of experience in SaaS product, growth, or general management roles, with ownership of business‑level outcomes.
• Proven experience leading a SaaS product or product line with accountability for revenue growth, retention, and profitability.
• Strong understanding of product‑led growth and subscription SaaS economics.
• Demonstrated ability to operate cross‑functionally with Product, Engineering, Growth, Marketing, Data, and Customer teams.
• Experience setting strategy, making trade‑offs, and driving execution without direct line management of all contributors.
• Strong analytical and decision‑making skills, with comfort using data to guide priorities and assess performance.
• Clear, confident communicator with experience presenting to senior leadership and influencing outcomes.
• BS/BA required; advanced degree or equivalent experience preferred.

Personal Characteristics

• Smart and curious.
• Kind, confident, credible leader who operates effectively through influence rather than authority.
• Comfortable setting direction and bringing structure to complex, cross‑functional environments.
• Highly collaborative and skilled at aligning diverse teams around shared goals.
• Disciplined, data‑informed decision‑maker with strong communication skills.
• Trusted partner to senior leadership, able to instill confidence through clarity and follow‑through.

Compensation

EverCommerce considers factors such as scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as market and business considerations when making compensation decisions.

Where

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in Canada or the United States – if you’re close to one of our offices, we can set you up in‑office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role will require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits & Perks

• Flexibility to work where/how you want within your country of employment – in‑office, remote, or hybrid.
• Robust health and wellness benefits, including an annual wellness stipend.
• Continued investment in your professional development through learning allowance.
• RRSP/TFSA with company match.
• Flexible and generous paid time off.
• Employee Stock Purchase Program.

Equal Opportunity Employer

EverCommerce is an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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