Overview
Our Commerial Lines Select team in the GTA is growing! As the Client Solutions Manager on the Select team, you will provide outstanding client service to Gallagher's small to medium commercial accounts. While working on a fun and collaborative team, you'll get to carry out a wide range of duties. You will be managing an existing portfolio of clients - driving the renewal cycle, handling day-to-day policy updates, talking and building relations with insurers and marketing policies. Work Environment: Hybrid (Agile) – We, at Gallagher, enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. How you'll make an impact Support a designated portfolio of small and medium business clientele, playing the lead role in business retention and continually building upon customer relationships. Evaluate accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required, adhering to binding authority set out by carriers. Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client. Identify upselling and cross-selling opportunities, and driving the creation of quality leads. Consistently acting to upgrade insurance market knowledge, staying ahead of new products and policy updates. About you Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions. Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues quickly. People love working with you, and you with them! Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time! Always maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles. Highly tech-savvy, with an ability to learn new systems, tools and processes. Education and Experience Secondary School Diploma required, College or University Degree preferred. At least 1 year of Commercial Insurance Brokering experience ideal. Demonstrated experience placing and servicing a range of commercial insurance products, including Commercial Package Policies (CGL and Property) and Commercial Auto. Active and in good standing Insurance Broker’s License. Knowledge of EPIC considered an asset. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Flexible medical & dental coverage to meet your household's needs Life, Dependent Life and AD & D Insurance options Retirement savings including RRSP including a company match, TFSA, pension and more Employee Stock Purchase Plan Other benefits include: Educational expense reimbursement Employee assistance programs Discounted gym membership (GoodLife Fitness) Opportunity for flexible work arrangements Paid sick days & personal days Employee education recognition program Employee referral bonus programClient Solutions Manager - Select, Commercial Lines • Markham, Canada
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