Administrative Assistant

Schedule: Monday to Friday | : AM – : PM
Duration: Months

About the role:

The Service Officer III – Claims Support role plays an integral part within the Shared Services group, providing high-quality administrative and clerical support to internal business partners at a national and regional level. This position focuses on Typing speed of – WPM is an asset And Insurance industry knowledge and critical thinking skills are good to have, back-office operations and is ideal for candidates who thrive in a fast-paced, collaborative, and detail-oriented environment. The role offers strong exposure to enterprise operations with the potential to convert to a full-time opportunity based on performance and business needs.

Responsibilities:

• Provide accurate, organized, and efficient administrative support to internal stakeholders
• Research information, sort and distribute mail, and complete various administrative assignments
• Manage multiple incoming enquiries and requests while meeting SLA requirements
• Collaborate with internal and external partners to improve speed, accuracy, and operational efficiency
• Maintain a high level of professionalism and confidentiality when handling sensitive information
• Use MS Office and department-specific systems to prepare documents and track data
• Take ownership of assigned tasks, identify issues, and escalate risks appropriately
• Contribute to a positive team environment by sharing knowledge and supporting peers

Must Have Responsibilities:

• Deliver consistent administrative support in a high-volume, multi-tasked environment
• Demonstrate strong written and verbal communication skills
• Exercise sound judgment and discretion when handling confidential information
• Adapt quickly to changes in processes, priorities, and workload
• Attend onsite work five days a week without exception

Experience:

• Minimum year of administrative or clerical experience
• Experience working in a fast-paced office or operations environment

Skillsets:

• Working knowledge of Microsoft Excel and Word (ability to navigate spreadsheets is required)
• Basic proficiency in MS Outlook
• Exceptional organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to manage competing priorities and meet deadlines
• Proactive, flexible, and adaptable mindset

Education:

• High School Diploma required
• College Diploma or Undergraduate degree is a plus

About US Tech Solutions:

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.