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Manager, Loan Fulfillment
Manager, Loan FulfillmentFarm Credit Canada • Calgary, Alberta
Manager, Loan Fulfillment

Manager, Loan Fulfillment

Farm Credit Canada • Calgary, Alberta
13 days ago
Job type
  • Full-time
Job description

Closing Date (MM/DD/YYYY):

04/17/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$92,310 - $124,890

Why FCC?

At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here’s what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

.

Howyou’llmake an impact

Elevatehow we deliver lending.Inthis role,you’lluse your strongcommercial financingknowledgetobuildclarity, consistency, and confidence across the end-to-end fulfillment process.You’lllead a regionally dispersed loan fulfillment team, overseeing loan maintenance and administration—including documentation, disbursements, and amendments—while delivering a seamless, service-first experience for internal partners and customers.You’llcoach and mentor employees on best practices, systems, and policies so the team can do their best work every day.

Whatyou’lldo

  • Lead a high-performing loan fulfillment team through efficient and effective core business

  • Work withthe divisional leadership team to execute theenterprisegoalsandstrategy

  • Lead and support transformation initiatives (e.g., new processimplementation, automation opportunities)

  • Manage daily operations and workload priorities

  • Monitor service levels, quality and turnaround times using clear metrics—identifytrends and implement actions to improve the customer and partner experience

  • Streamlineworkflows, standardizepractices across locationsand partneron system/process enhancements

  • Partnerwith relationship managers, credit and legal to resolve complex fulfillment issues, clarify requirements, and keep deals moving efficiently

  • Identifyemployee development requirements, setgoalsand evaluate performance

  • Build team capability through onboarding,coaching,trainingand knowledge sharing—applying consistentpolicies, procedures, and documentation standards

  • Ensure compliance with policy and regulatory requirements and build a strong control and execution culture

Requiredqualifications:

  • Adegree in administration or business

  • At least four years of related experience (or an equivalent combination of education and experience)

  • A proventrack recordin agricultural or commercial financial and lending services

  • Specialized knowledge of lending processes, security,bankingand loan amendments, including legal documentation

Preferredqualifications:

  • Continuous improvement training or experience (e.g., Lean, Six Sigma, process mapping)

  • Experience leading teams across multiple locations (hybrid/remote), with strong change leadership skills

  • Exposure to regulatory requirements, controls testing, or audit readiness within a financial services environment

  • Bilingual (English/French) is considered an asset

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: -fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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Manager, Loan Fulfillment • Calgary, Alberta

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