Cradle to grave ownership of one or more products/product lines/business initiatives. The Senior Product Manager identifies customer needs, works within the Blackline Product Development process to define a solution that is a good business for Blackline, oversees the development and launch of the product, oversees the sales and support of the product once it is launched, and guides the product through its end-of-life activities.
You will define the product roadmap and make recommendations for your assigned product/service portfolio. You will work in collaboration with the SOC, Customer Care, Sales and Product Marketing to understand what customer problems Blackline Safety can solve with our solutions.
You will use a data-driven understanding of how your customers use our products and identify opportunities to better support them. You will partner with engineering, design, marketing, and any other team necessary to deliver a cohesive experience across devices and platforms.
You’ll be responsible for identifying and tracking key performance indicators for your products. You will need to be organized, a gifted communicator, have business savvy, and a strong technical acumen, with a passion for delivering value to your customer as well as user experiences that delight.
Mid‑Senior level
Full‑time
Other
Industries: IT Services and IT Consulting
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#J-18808-LjbffrSenior Product Manager • Calgary, AB, Canada
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