Bilingual Inside Sales Coordinator

Bilingual Inside Sales Representative - Stoney Creek

Are you a fluently bilingual professional with a "business-owner" mindset? We’re looking for a high-caliber Inside Sales Representative to join our premier Stoney Creek team. This isn’t just a job; it’s a career-defining move into the heart of the global manufacturing and logistics sector.

If you thrive in a fast-paced environment and love the thrill of managing the full sales cycle—from the first "Hello" to the final handshake—we want to meet you.

What We’re Looking For

Bilingual Excellence: Full fluency in English and French is essential.

Local Talent: You reside within a 30-minute commute of our Stoney Creek facility to ensure a healthy work-life balance and long-term consistency.

The "Pro" Factor: You are a growth-oriented communicator who treats every customer interaction like a personal business venture.

On-Site Dedication: You enjoy the energy of a 100% on-site, collaborative office setting.

Advantages
- Full-time permanent position
- Starting wage: $25.00 per hour (with increases expected within the first 3, 6 and 12 months)
- Uncapped commission plan (eligible after 3 months)
- 2 weeks vacation and 5 sick days to start
- Comprehensive benefits package (eligible after 1 month)
- RRSP matching plan (up to 3% after 2 months)
- Clear advancement opportunities with a structured leveling system
- Positive, goal-oriented, and celebratory team culture
- On-site parking (free)
- Business casual dress code (jeans are okay) with company-provided polo shirts
- Hours: 8:00 AM - 5:00 PM, occasionally 9:00 AM - 6:00 PM

Responsibilities
- Serve as the primary point of contact for bilingual (French/English) customer inquiries via phone and email.
- Manage sales opportunities from inquiry to billable sale.
- Prepare and enter detailed quotations (target 20/day) and sales orders accurately into the CRM system.
- Source products, check inventory, and negotiate purchase prices for new items.
- Correspond professionally with customers to ensure a high degree of satisfaction.
- Interact with internal departments (purchasing, warehousing, etc.) to meet customer commitments.
- Pro-actively develop new business through outgoing customer calls.

Qualifications
• Fluency in English and French (bilingualism is mandatory for the language premium and role requirements).
• Previous inside sales experience or customer service representative / call center experience is required.
• High caliber of professionalism and a serious commitment to long-term career growth.
• Reside within approximately 45 minutes of the Stoney Creek office
• Ability to work 100% on-site in a professional call center setting.
• Strong computer skills and familiarity with the manufacturing & logistics industry cycles.
• Strong computer proficiency with the ability to learn and master complex, automated business and sales systems.
• Advanced proficiency in Microsoft Office, including Excel for data tracking and Outlook for professional communication.
• Excellent verbal and written communication skills in both English and French to serve a bilingual market.
• Proven ability to multi-task and work effectively in a high-volume, fast-paced environment.
• Strong problem-solving abilities and a solutions-oriented approach to customer service.
• Demonstrated ability to sell and understand the full sales cycle within a distribution or industrial context.
• Exceptional attention to detail, particularly regarding technical specifications and order entry.

Summary
If you are a driven, bilingual individual with a keen eye for detail, a proactive approach to customer service, and a desire to grow your sales career, this is an outstanding opportunity. You will benefit from a supportive environment, a positive and celebratory corporate culture, and the chance to contribute significantly to a dynamic team right here in Stoney Creek.

How to Apply?

- Apply online at Randstad.ca today
- send your resume by email to andrea.francis@randstad.ca with the subject line - Bilingual CSR - Halton. All qualified candidates will be contacted

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.