Food Service Supervisor (Shift Manager)

Job Description

Job DescriptionJOB DESCRIPTION

A Popeyes® Shift Manager ensures all Team Members during a shift exemplify Popeyes famous Cajun Hospitality while serving Guests and creating a memorable experience while upholding Popeyes’ Brand Standards. As a Shift Manager, you support the Restaurant General Manager (RGM) and Assistant Manager (AM) in making sure all food is freshly prepared and cooked to perfection for every Guest. You ensure Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality. You enjoy creating a collaborative spirit within the restaurant – you are energized by the opportunity to learn and grow.

Job Duties:

Supervise and co-ordinate activities of staff who prepare and portion food

Train staff in job duties, sanitation and safety procedures

Address customers' complaints or concerns

Maintain records of stock, repairs, sales and wastage

Prepare and submit reports

Establish work schedules

Perform same duties as workers supervised

REQUIREMENTS

• Completion of high school is required
• Knowledge of English is required.
• Minimum one year of work experience required in the similar field
• Must be prepared to work under pressure.

ABOUT THE COMPANY

About Us - TG Eastern Ontario PLK Inc.

Join one of the fastest-growing Popeyes franchisee groups in Eastern Ontario!

Over the last three years, our group has expanded rapidly across the Ottawa region. We launched three locations in our very first year and added four more in our second, bringing our current footprint to seven thriving restaurants. Our rapid growth is a testament to our commitment to the iconic Popeyes brand, our loyal guests, and—most importantly—our incredible team members.

Now that we have established our footprint, our primary mission is to build a world-class, tight-knit team at each restaurant. We are dedicated to providing the best overall experience for both our guests and our employees.

Why Work With Us?

• A Fast-Paced, Supportive Environment: We love the energy of a busy restaurant, but we never let the rush compromise our team-first culture. We operate like a team where everyone has each other's backs.
• Real Growth & Career Paths: We don't just offer jobs; we build careers. With seven locations (and counting), we offer clear, structured paths into shift supervisor, assistant manager, and general manager roles.
• Management Autonomy: We believe in empowering our leaders. Our management philosophy is built on trust—we give our managers the autonomy to run their restaurants like their own businesses, while providing top-tier training, mentorship, and guidance every single step of the way.

If you are energetic, love a collaborative team culture, and want to grow alongside an expanding business, we would love to meet you!