sales supervisor - retail

Education

• Secondary (high) school graduation certificate

Work setting

• Retail service establishment
• Retail business

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize payments by cheque
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• Retail salespersons and sales clerks
• More than 20 people

Area of specialization

• Retail store

Security and safety

• Criminal record check

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Sitting
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask

Experience

• Experience an asset

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Life insurance