Innovation Manager

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As an Innovation Manager you will *literally* be shaping the future of banking in Canada. You will do this by bringing together our members internal experts and external partners to design test and scale valuesâbased innovation solutions that directly support Vancitys strategic impact and growth priorities. You will work closely with our Innovation Director and support leaders across the organization to drive the end-to-end innovation lifecycle while coaching teams across the organization to build their innovation capability.

This role is instrumental in generating new revenue opportunities strengthening creative problemâsolving capacity across the organization and accelerating the development of transformational initiatives at a provincial and national scale. Were seeking a creative experienced strategic and highly collaborative practitioner who thrives in complex problem spaces and is motivated by purpose-driven transformation.

This is a Full-time Permanent role based at our Vancity head office and reports directly to the Director Innovation. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demands.

How Youll Make an Impact:

• Managing the end-to-end innovation lifecycle from problem definition through research ideation prototyping testing and transition to implementation
• Re-imagining how we use the tools of finance to solve societal challenges across the following priority areas affordable housing equity & reconciliation climate action and local economies
• Leading and collaborating with cross-functional teams to advance values-based innovation opportunities
• Coaching teams on design thinking agile practices and innovation frameworks to build innovation capability across the organization
• Facilitating workshops co-creation sessions and innovation training as part of the organization-wide rollout
• Tapping data trends and emerging technologies to identify opportunities and inform decision-making
• Measuring impact setting clear success metrics and ensuring alignment with risk and regulatory requirements
• Contributing to innovation governance standards and toolkits to promote scalability and consistency
• Supporting enterprise-wide activation events that increase awareness capability and engagement in innovation
• Managing a pipeline of transformational innovation opportunities annually
• Accelerating time-to-learning and time-to-launch through effective innovation practice management

What Youll Bring to the Team:

• Post-secondary degree in business innovation design strategy technology or a related field
• 5 years of experience in innovation management service design product development strategy design thinking or transformation roles
• Demonstrated experience leading end-to-end innovation cycles including research ideation prototyping testing and scaling. Working with AI tools to accelerate your work whilst maintaining a high-quality bar
• Experience coaching teams in innovation frameworks such as design thinking agile lean experimentation or service design
• Strong facilitation skills with experience leading workshops or co-creation sessions
• Ability to synthesize data trends and emerging technologies to generate insights and opportunity areas
• Proven ability to manage multiple projects and navigate complex cross-functional environments
• Strong communication and stakeholder engagement skills at any level of the organisation
  
  

Extra Skills That Set You Apart:

• Certifications in innovation agile design thinking or change management
• Experience in financial services credit unions other regulated sectors or purpose-driven organizations
• Experience developing innovation toolkits training programs or capabilityâbuilding initiatives
  
  

Youll Thrive Here If You Are:

• Innovative You thrive on creativity experimentation and problem solving in ambiguous environments.
• Collaborative You build strong relationships and excel at driving cross-functional teamwork.
• Strategic You can zoom out to connect insights trends and data to organizational priorities and long-term opportunity spaces.
• Empathetic You design solutions grounded in member and community needs.
• Biased to action You take ownership and can work independently to move things forward at pace.
• Outcomeâoriented You deliver measurable impact through disciplined innovation practice.

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

The salary range for this role is $96600 $113700 per annum. Base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Manager

Key Skills
Restaurant Experience,Customer Service,Employee Evaluation,Management Experience,Math,Employment & Labor Law,Sanitation,Leadership Experience,P&L Management,Mentoring,Supervising Experience,Restaurant Management
Employment Type : Full-Time
Experience: years
Vacancy: 1