About Strickland’s Toyota Stratford
Strickland’s Toyota Stratford is a family-owned and operated dealership that has proudly served communities across Ontario since 1978. With a strong commitment to honesty, outstanding customer service, and a people-first philosophy, we have earned a reputation as one of the most trusted automotive dealerships in the region. Our Stratford location offers a modern, fast-paced workplace supported by a collaborative team environment and a strong focus on growth and continuous improvement.
Position Overview
The Automotive Service Coordinator is an important member of our Service Department team, helping ensure customers receive a smooth and positive service experience. This in-person position focuses on coordinating service appointments, managing both incoming and outgoing communications, and assisting with the daily organization of service operations while working within the CDK dealership management system. This opportunity is available due to an existing vacancy.
Key Responsibilities
Answer incoming calls and respond to service-related inquiries in a professional and friendly manner.
Schedule, update, and confirm service appointments efficiently using the CDK system.
Maintain accurate customer profiles and service history records within CDK.
Make outbound calls for appointment reminders, missed appointments, declined services, and seasonal maintenance follow-ups.
Work closely with Service Advisors and Technicians to ensure appointment scheduling supports an efficient workflow.
Keep the reception and work area organized and welcoming for customers visiting the service department.
Assist with service department initiatives, promotional campaigns, and efforts to improve customer satisfaction.
Qualifications
High school diploma or equivalent required; post-secondary education is considered an asset.
At least one year of experience in customer service, administration, or within a dealership environment.
Familiarity with CDK dealership software is preferred.
Excellent communication, organization, and time-management abilities.
Ability to remain calm, polite, and professional in a busy environment.
Detail-oriented with a positive, team-focused attitude.
Comfortable using multi-line phone systems, email, and computer-based applications.
What We Offer
Competitive hourly compensation.
Extended health benefits.
A supportive, family-oriented workplace environment.
On-the-job training and opportunities for career growth within the organization.
The opportunity to work with one of Ontario’s most respected automotive groups.
Join Our Team
If you enjoy helping people, work well in a fast-paced office environment, and have experience with CDK systems, we encourage you to apply. Please submit your resume along with a short cover letter in response to this job posting.
Automotive Service Coordinator • Stratford, ON, Canada
Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario.With 20 lo... Show more
Seeking a permanent, full-time Automotive Service Technician to perform inspections, diagnostics, maintenance, and repairs on vehicles, advise customers, and road test vehicles. Show more
Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more
At Heeman’s, each staff member is titled a “Daymaker” first and foremost.We believe our amazing staff is the key to making our space a “Happy Place” for everyone who enters.As the Hardgoods Warehou... Show more
Join our gas bar as a Sales Supervisor where you will lead a small team and oversee sales activities.This position is ideal for someone with a knack for customer service and team leadership.As a Sa... Show more
Total Sanitation Services is a route-based provider of portable sanitation rental equipment and related services.The Total Sanitation Services family of brands now has strategically located branche... Show more
Kickstart your automotive career with Tubby’s Truck and Trailer in Dorchester, ON as a Diesel Service Technician Apprentice.Contribute to maintaining and repairing diesel vehicles effectively.As a ... Show more
Join a team where your skills keep things moving.Bilingual (French and English) Field Service Technician.This role works directly with customers, tackling technical challenges and delivering except... Show more
The Sales Consultant is responsible for developing ongoing and long-term relationships with customers while being a product specialist advising customers on the right vehicle purchase.As a team pla... Show more
Be a vital contributor to Heeman’s as a Warehouse Operations Coordinator.Engage in a dynamic full-time role that emphasizes teamwork and efficiency in warehouse management.As part of the Hardgoods ... Show more
Listowel CDJR | Sales Consultant | Opened on 07/07/2026 | Pay rate: $40000-90000 per year.Listowel Chrysler Dodge Jeep Ram (Ravelle Auto Group).Health, dental and vision benefits, paid vacation, em... Show more
At Asplundh Electrical Testing, safety is not a priority—it is our foundation.The Senior Relay Technician plays a critical role in ensuring the safe, reliable operation of medium‑ and high‑voltage ... Show more
Premier Equipment is the largest full-service John Deere dealership in Ontario serving agriculture, lawn care, golf, commercial grounds, and compact construction customers across Ontario.With 20 lo... Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
A prominent dealership in Stratford is seeking an Apprentice Technician for a full-time position.This role is perfect for individuals early in their automotive careers, focused on building skills i... Show more
Seeking a permanent, full-time Automotive Service Technician for vehicle inspections, diagnostics, maintenance, and repairs, requiring 5+ years of experience and strong diagnostic skills. Show more
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more
As a progressive and creative organization, CarePartners is proud to be a leader in developing innovative programs.One of our spotlight programs is the.This is an innovative provincial program that... Show more
Licensed Heavy Duty Mobile Mechanic.This position will be responsible for routine maintenance, inspections, and repairing of all company fleet at branch and client locations throughout the area.Per... Show more
Play an integral role in Ontario’s Driver Examination services as a Customer Service Agent.Focus on delivering exceptional service while assessing applicant eligibility and processing licenses effi... Show more
