Investment Associate
Location: This posting is for an existing vacancy in Wellington-Altus’ Windsor office.
Our organization:
Founded in 2017, Wellington-Altus Financial (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., Independent Advisor Solutions Inc., and Wellington-Altus Private Wealth Inc.—the top-rated* investment dealer in Canada and one of Canada’s Best Managed Companies. With nearly $40 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients.
*Investment Executive 2025 Brokerage Report Card.
The opportunity:
Reporting to the Senior Wealth Advisor, the Investment Associate will act as a resource person for clients and assists Investment Advisors with administrative tasks and transaction processing related to managing client accounts. The Investment Associate plays a crucial role in providing investment advice, building client relationships, and ensuring compliance with relevant regulations set forth by CIRO.
This position is ideal for someone looking to grow within a high-performing advisory practice and play a meaningful role in delivering exceptional client outcomes.
Our Ideal Candidate
We are looking for a self-starter who takes pride in doing things well. The right person for this role is highly organized, detail-oriented, and naturally proactive. They take ownership of their work, follow through on commitments, and care about getting things right.
This role is ideal for someone who enjoys being an integral part of a high-performing team and takes satisfaction in keeping things running smoothly for both clients and advisors. They notice what needs to be done, jump in to help, and take responsibility for seeing things through.
Strong communication skills, sound judgment, and the ability to manage multiple priorities are essential. Most importantly, we’re looking for someone who genuinely cares about their work and the experience our clients have with our team.
Key responsibilities include:
Relationship Management & Client Service Support
- Maintain strong relationships with clients through regular communication, responsiveness, and proactive support.
- Address client inquiries, service requests, and concerns in a timely and professional manner.
- Act as a resource for clients by assisting with reporting requests, product information, and account inquiries.
- Serve as a reliable point of contact and ensure client needs are addressed efficiently.
Client Portfolio Management, Administrative and Operational Support
- Provide administrative support including meeting preparation, transaction processing, and account opening documentation.
- Execute client service requests such as tax reporting, transfers, deposits, withdrawals, and contributions.
- Process trades and provide pricing or quote information when required.
- Ensure accurate and timely follow-up on all client transactions to minimize errors and maintain strong operational standards.
Education and Experience:
- Bachelor’s degree in business administration, finance, or a related field, or an equivalent combination of education and experience.
- 3–5 years of experience in the financial services industry, preferably within a client-facing or client service role.
- Active RR licensing with CIRO (or willingness to obtain within the first year of employment).
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Polished written and verbal communication skills.
Compensation & Benefits:
Range $70,000 - $90,000 annually.
This range represents Wellington-Altus' expected range of compensation for this position. Actual compensation will vary and will be based on various factors, such as location, skills, experience, and qualification for the role. Compensation for part-time roles will be pro-rated based on number of hours regularly worked.
Wellington-Altus' total compensation package for employees may also include discretionary bonuses as well as other perks and rewards. Wellington-Altus also offers health insurance, accident and life insurance, and other unique benefits per location.
Conditions of employment:
- Must be legally eligible to work in Canada.
- A background check, satisfactory to the employer, may be required of the successful applicant prior to commencing employment.
Wellington-Altus Private Wealth is strongly committed to equity and diversity within its community and welcomes applications from women, racialized persons, Indigenous peoples, persons with disabilities, and persons of all sexual orientations and genders. All qualified individuals who would contribute to the further diversification of our organization are encouraged to apply.
If you require accommodation for the recruitment process, please let us know at the point of application.
To apply: