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Shift Leader Rumble Boxing Studio
Shift Leader Rumble Boxing StudioRumble Boxing • Vancouver, British Columbia, Canada
Shift Leader Rumble Boxing Studio

Shift Leader Rumble Boxing Studio

Rumble Boxing • Vancouver, British Columbia, Canada
30+ days ago
Job type
  • Full-time
Job description

Front-of-House Client Sales Specialist – RUMBLE BOXING

Sell the Experience. Own the First Impression. Drive the Studio Forward.

Rumble Boxing is a premium, high-energy boxing-inspired fitness brand built on community, intensity, and results. We're looking for a Front-of-House Client Sales Specialist who thrives in a fast-paced environment, loves people, and is motivated by performance.

This role is the first and last impression of the studio. You'll drive membership and class-pack sales, manage leads, and deliver a professional, high-touch client experience every shift.

Why You'll Thrive Here

  • Sales-driven environment with clear targets and accountability
  • Direct impact on studio growth and revenue
  • High-energy culture that values confidence, professionalism, and hustle
  • Opportunity to grow into leadership roles (FOH Lead, Assistant Manager, Studio Manager)
  • A team-first environment with strong training and support

What You'll Own

Sales & Revenue

  • Sell memberships and class packs through in-person, phone, and digital follow-up
  • Convert leads into booked classes, trials, and memberships
  • Follow up daily on inquiries, leads, and no-shows
  • Hit and exceed weekly and monthly sales goals
  • Communicate promotions, pricing, and studio offerings with confidence

Client Experience

  • Welcome every client with energy and professionalism
  • Deliver a smooth check-in process and positive first class experience
  • Handle client questions, concerns, and feedback quickly and respectfully
  • Build relationships that support retention and referrals

Front-of-House Operations

  • Keep the front desk clean, organized, and ready for peak traffic
  • Support opening/closing duties and daily studio checklists
  • Manage phone, email, and internal communications promptly
  • Support the Studio Manager with administrative tasks as needed

Your Background

  • 2–3+ years of sales experience (fitness, hospitality, retail, or service environments preferred)
  • Confident communication skills (in-person and phone)
  • Comfortable working toward targets and KPIs
  • Strong organization and attention to detail
  • Able to work mornings, evenings, weekends as required

Who You Are

  • Outgoing, personable, and confident in conversations
  • Competitive in a healthy way — you like winning and being measured
  • Reliable, punctual, and professional
  • Coachable and open to feedback
  • Calm under pressure and able to multitask during busy rushes

What You Get

  • Competitive hourly pay + performance-based incentives
  • Free Rumble classes
  • Retail and Personal Training discounts
  • Paid training and coaching on the Rumble sales process
  • Growth opportunities across studios and leadership roles
  • A fast-paced, high-energy team environment

Why This Role Matters

The Client Sales Specialist is a revenue driver and culture carrier. You set the tone at the front desk, turn interest into action, and help create a studio experience that keeps members coming back.

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Shift Leader Rumble Boxing Studio • Vancouver, British Columbia, Canada

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