Lubricants Technical Advisor - West

Alberta, Canada

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

March 6, 2026

Business Unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What's the role

Shell Canada is seeking for a Lubricants Technical Advisor - West (also known as Senior Technical Advisor internally).

The Lubricant Technical Advisor - West will serve as a technical resource for Shell Canada's direct and indirect lubricants accounts, including the industrial, off‑highway, and on‑highway sectors. This role supports Shell sales teams and customers by providing expert guidance on the Shell lubricants portfolio and equipment applications, troubleshooting technical issues, and leveraging product attributes to drive commercial success.

In addition, this role requires the Lubricant Technical Advisor to be based in Western Canada. It is a remote position with frequent business travel (50%-60%), primarily across Western Canada, to engage with customers and perform field‑based technical activities.

You collaborate closely with Shell's sales teams and customers to:

• Deliver tailored technical advice and product recommendations
• Troubleshoot complex lubrication challenges in the field
• Demonstrate the commercial and operational value of Shell's lubricant solutions
• Support the deployment of new technologies and services that enhance customer performance

Accountabilities:

• Establish and maintain technical partnerships with key direct accounts
• Deliver front-line technical support, including problem solving, troubleshooting, and application advice for customers and sales staff
• Diagnose lubrication-related failures where lubricant quality or practices are questioned
• Specify suitable Shell lubricants for various vehicles, machinery, and equipment, ensuring compliance with industry and OEM specifications
• Conduct lubrication assessments, surveys, product rationalization, and field trials to support business strategy
• Coach, guide, and support Distributor personnel to foster Indirect Channel growth
• Drive both top-line and bottom-line business growth in line with the business' strategies, objectives, rules of winning, and enterprise-first focus through P&L management
• Conduct joint and solo customer visits, providing technical proposals and assistance to generate new sales opportunities
• Develop and deliver lubricants training for distributors, Shell Sales staff, and tailored packages for Gold/Platinum Customers
• Provide customers and front-line sales teams with Health, Safety, Environment (HSE), occupational health, and product disposal advice, ensuring compliance with relevant local legislation
• Address technical issues or customer inquiries referred from Customer Operations or the Technical Help Desk, working collaboratively to resolve matters directly with the customer
• Partner with the local Marketing Specialist to strengthen Shell's Technology Intimacy reputation in the marketplace through targeted sales initiatives
• Escalate complex technical challenges to the Team Lead, Sector Lubricants Technical Advisor, or the Product Application Specialist network, collaborating to ensure issues are fully resolved and following up locally as required
• Utilize Sales First tools including Salesforce, standardized documentation templates, and demonstrated value records in alignment with global standards to deliver demonstrable Technology Leadership or Value-Led outcomes
• Consistent act in accordance with Shell's Global Business Principles, Code of Conduct, and HSE standards and policies

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer
• Must have Bachelor's degree in Mechanical, Petroleum, or Chemical Engineering, or a diploma in Mechanical, Petroleum, or Chemical Engineering Technology or in any other related technical discipline
• Professional certifications: Certified Lubrication Specialist (CLS), Machinery Lubrication Technician (MLT), and/or Machine Lubricant Analyst (MLA) are highly valued
• At least 5 years of relevant experience in lubricants and their applications in industrial, off-highway, on-highway sectors
• Experience in a customer-facing or technical sales support role is preferred
• Extensive engineering knowledge, mechanical aptitude and critical thinking skills
• Must be willing and able to travel 50-60% (across Western Canada)
• Must have a valid driver's license
• Fluency in English

If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

After you submit your application, you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite. The email will come from HireVue - please check your spam/junk mailbox if you do not see the email. Once completed, your application will be reviewed to determine the next steps. Thank you for your interest in Shell.

What we offer

The base salary range for this position is $112,500 - $162,500 per year. Individual pay will be based on various factors, such as relevant work experience, education, certifications, skill level, seniority, and internal equity.

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together
• Continuously grow the transferable skills you need to get ahead
• Work at the forefront of technology, trends, and practices
• Collaborate with experienced colleagues with unique expertise
• Achieve your balance in a values-led culture that encourages you to be the best version of yourself
• Benefit from flexible working hours, and the possibility of remote/mobile working
• Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world
• Take advantage of paid parental leave, including for non-birthing parents
• Join an organization working to become one of the most diverse and inclusive in the world
• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply
• Grow as you progress through diverse career opportunities in national and international teams
• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell's global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets
• Shale gas and liquids assets in Alberta and British Columbia
• A network of 1,400 retail stations across Canada
• The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility
• The Sarnia Manufacturing Centre refinery in Ontario
• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels
• 15 Shell-owned distribution terminals, three of which have marine operations
• Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery
• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.-À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier. Ni le groupe Shell, ni aucune de ses sociétés de conseil en recrutement agréées ne sauraient vous demander de payer des droits pour examiner votre candidature à une carrière chez Shell. Quiconque vous demande un tel paiement n'est pas un représentant agréé de Shell et il vous est fortement conseillé de refuser d'effectuer un tel paiement. Shell respecte l'égalité d'accès à l'emploi