Business Consultant - Enforcement

Req ID: 28523
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 09/02/2026

Job Summary

The Enforcement Division is seeking a strategic, solutions-oriented Business Consultant to work within the Director’s Office and directly support the Director in advancing divisional priorities. The successful candidate will operate across a large, multifaceted portfolio that includes by-law compliance and enforcement, licensing, parking, security, transit enforcement, animal services, and strategic policy and program delivery.

This is a highly visible role requiring strong judgment, critical thinking and exceptional execution. The successful candidate will provide timely, practical and well-reasoned advice; anticipate emerging issues, risks and dependencies; and think several steps ahead to help position the Division for success. They must be comfortable working in a fast-paced environment, navigating ambiguity and politically sensitive matters, and moving complex initiatives from concept through to implementation.

The ideal candidate is both a strategic thinker and a strong implementer who takes ownership, builds relationships and delivers results. They will coordinate divisional priorities, support decision-making, prepare executive-level advice and briefing materials, and work across the organization to resolve challenges and ensure commitments are carried through to completion.

This position also offers an exceptional development opportunity for someone who aspires to work within an executive office or eventually lead one. Through direct exposure to executive decision-making, corporate governance, strategic planning and complex operational matters, the successful candidate will gain valuable experience and a broad understanding of how a large municipal organization operates.

Duties and Responsibilities

Project/Program Management

⦁ Lead and implement strategic initiatives involving cross-departmental teams and external stakeholders.
⦁ Coordinate, track, and advise on cross-functional enforcement programs, corporate reports, and initiatives.
⦁ Oversee program/project implementation, including research, developing recommendations, framework and guidelines, process mapping, planning, stakeholder management, technical and business analysis, and change management.
⦁ Review all briefing packages, presentations, reports, and plans to ensure alignment with divisional goals and compliance with relevant by-laws and best practices.

Relationship Management & Communication

⦁ Builds performing teams and obtains support for initiatives and changes
⦁ Acts as the initial point of contact for external program/project support, collaborating with consultants and contractors to ensure successful delivery
⦁ Establishes and maintains effective relationships with outside agencies, community groups, business leaders, and staff to facilitate program/project coordination and execution
⦁ Collaborates with various City departments, such as Risk, Legal, and Material Management, to address program/project-related matters in a timely manner
⦁ Manages contentious issues in a timely fashion and briefs management, as required
⦁ Liaises with Councillors’ offices and stakeholders on enforcement matters, as required

Change Management

⦁ Provide consulting and coaching to staff leading lean/process improvements within Enforcement teams.
⦁ Guide staff to overcome challenges and utilize tools for implementing and reinforcing long-term changes.

Process Improvements

⦁ Act as a Subject Matter Expert (SME) to improve processes, client services, and standard operating procedures.
⦁ Coach operational management and supervisors within Enforcement to enhance operational processes, team productivity, and deliverables.
⦁ Undertake program reviews under the direction of the Director and Divisional managers.

Skills and Qualifications

• Post-secondary education in a related field; Project Management certification (e.g., PMP) is an asset.
• A minimum of three (3) years of direct project coordination or management experience supporting low to medium-complexity projects involving multidisciplinary teams.
• Applied experience in project management principles and practices, aligning with the Project Management Institute's methodology.
• Familiarity with methodologies, practices, and contracts related to product/service delivery in the relevant business area.
• Knowledge of procurement, business planning, research methods, and community engagement.
• Foundational knowledge of enforcement-related issues.
• Experience collaborating across multiple areas to deliver on divisional priorities.
• Proven ability to develop and deliver briefings, presentations, reports, and operational implementation plans.
• Superior communication skills, with the ability to work with tact, diplomacy, and political acuity.

Hourly Rate/Salary: $ 91,701.00 - $ 122,268.00
Hours of Work: 35
Work Location: 950 Burnhamthorpe Rd W
Department/Division/Section: CMS/Community Services Dept , CMS/Enforcement Division , Enforcement Division
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.