Senior Manager, Quality

Job Description - Senior Manager, Quality (CAL01T7)Management Level:Senior Manager:

Building on our past. Ready for the future
Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.

Purpose:
We are currently recruiting for a (position name). Our team includes world class experts and dynamic go-getters. This is a Senior Manager, Quality position based in either Calgary, Edmonton, Alberta.

This role provides strategic leadership for Quality Assurance and Quality Control, ensures compliance with corporate standards, regulatory requirements, and client specifications, and drives a culture of continuous improvement and operational excellence.
The ideal candidate brings extensive quality management and EPCM project delivery experience, with a proven ability to build teams and drive continuous improvement.

Responsibilities:

• Act as the Quality focal across project EPC/EPCM delivery, liaising with functional and project leadership and building strong relationships with client counterparts and project personnel.
• Plan and execute quality assurance and quality control (assessments, surveillances, audits, inspections) to confirm conformance with Worley, client, and contractual requirements; promote and monitor adherence to company, client, and legislative obligations.
• Facilitate risk and lessons learned workshops; communicate relevant and timely quality management information to stakeholders; support project teams in understanding quality assurance and quality control requirements.
• Develop/maintain project quality documentation, including schedules, plans, project reporting and other documentation aligned to contractual obligations and Worley’s requirements.
• Maintain quality metrics/KPIs and brief project/functional leadership on performance, risks and ongoing quality activities.
• Influence subcontractor and supplier quality—partnering with the project team, including project management and supply chain, during evaluations to confirm suitability of quality practices; oversee ITPs, inspections, and supplier NCR resolution.
• Lead investigations into unplanned quality events, ensuring robust corrective actions, trend analysis, and continuous improvement.
• Substantiate quality conformance of deliverables and services across the lifecycle and coach/mentor QA/QC staff and project members.
• Contribute to a large, multi office program—aligning quality strategy with contracting packages and interfaces, integrating KPIs/dashboards, managing stage gate readiness, and assuring construction QA/QC execution at scale.
  

What you will bring:
Technical and Industry Experience:

• A combination of operations, quality, construction, or project experience preferred.
• Strong, demonstrable knowledge of Quality Assurance and Quality Control processes.
• Experience with project delivery procedures and processes.
• Experience in EPCM projects in the execution phase, from the commencement of detailed engineering, coordination of procurement activities and management of construction contracts.
• Experience developing and maintaining relationships with customers and vendors.
• Demonstrated experience applying lessons learned and adopting innovative solutions for continual improvement.
• Ability to effectively conduct different types of audits in a professional, ethical, and objective manner.
• Strong analytical skills with the ability to interpret data and determine course of action.
• Strong computer skills and proficiency with programs used for data gathering, analysis and reports (., spreadsheets, databases, word processing, .
  Understanding of commercial and strategic business drivers.
• Experience with continual improvement programs (Kaizen, Six Sigma, Lean, Total Quality Management, .
  Experience in workshop facilitation, problem solving, and conflict resolution.
• Excellent people management skills such as leadership, team, interpersonal, coaching, mentoring and supervisory skills. Must be able to build, motivate, develop, and manage an effective team. Able to effectively manage and resolve conflict between individuals and/or groups.
• Available for travel to Worley offices and project sites within Western Canada.

Education – Qualifications, Accreditation, Training:

• An equivalent combination of education and related experience may be considered where appropriate.
• Professional Designation Preferred, Certified Engineering Technologist (CET), P. Eng or equivalent considered an asset.
• CWB Level II considered an asset.

Required:

• Understanding of Jurisdictional Authority of requirements (CSA, CWB ASME, ABSA).
• ISO 9001 training and experience.
• Quality Assurance training.
• Total Quality Management training.