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Virtuo
Chief Operating OfficerVirtuo • Calgary, AB, Canada
Chief Operating Officer

Chief Operating Officer

Virtuo • Calgary, AB, Canada
30+ days ago
Job type
  • Full-time
Job description

As one of the most significant purchases we’ll ever make, a new home deserves to be the most exciting and enjoyable experience of our life. While owning a home should be simple and joyful, people’s best asset is their least supported and biggest headache.

Virtuo’s mission is to help new homeowners to quickly and effortlessly begin enjoying their homes, and continue enjoying them. When ownership decisions can be complex and overwhelming, Virtuo is the trusted unbiased guide to help make them faster.

What You'll Be Doing

Reporting to the CEO, you'll drive operational excellence and accountability across GTM, Customer Experience, Partnerships, and People & Culture, ensuring strategic objectives convert to measurable results. You’ll own the rhythm of the business: managing team leaders, running weekly cadences, and removing roadblocks that threaten momentum. Your success means our teams execute commitments and keep revenue growth on track.

  • Run execution across the company: Turn decisions and plans into action across GTM, CX, Partnerships, and Ops.
  • Manage leaders and teams: Own people management, weekly 1:1s, performance conversations, and accountability.
  • Keep revenue moving: Ensure net new, expansion, and ARPC efforts are focused, coordinated, and progressing.
  • Own cadence and follow-through: Run weekly execution rhythms, OKRs, and cross-team dependencies.
  • Lead People & Culture: Set expectations, reinforce standards, and address performance issues early.
  • Enable Executive Focus: Filter noise, resolve issues before escalation, and bring only critical decisions to the CEO.

How You'll Be Measured

  • Key Result Success Rate

Who You Are

A senior operator who enjoys making things happen through people. You are direct, calm under pressure, and comfortable holding leaders accountable. You like clarity, hate drift, and believe culture is built through expectations and follow-through — not slogans. You’re not chasing titles or credit. You care about results.

What We're Looking For

  • 10–15+ years of experience in Operations, GTM/Revenue Operations, or senior execution roles (COO, VP Operations, or Chief of Staff)
  • Proven track record managing and developing leadership teams in high-growth environments
  • Experience operating in founder-led organizations with evolving priorities and ambiguity
  • Strong commercial acumen with ability to drive revenue enablement without directly owning sales
  • Background serving as a strategic partner and operational right-hand to executive leadership

What We Offer

  • Paid vacation
  • Work-life balance
  • Energized and collaborative work environment
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Chief Operating Officer • Calgary, AB, Canada

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