Implementation Specialist, Payments 6 month term-(Hybrid)

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients developing strategies products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information visit .

What we offer:

• Work-life flexibility

• Hybrid workenvironment

• Variable annual incentive plan

• Generous annual vacation allotment

• Top-notch flexible benefits planincluding family building and gender affirmation

• Retirement Plan matched contributions at 6%

• Access toa learning platform and educational assistancesupport

• Access to a virtual wellness platform

• Career development opportunities

• Wellness Flex Fund to support personal interest and activities

• Day off to volunteer in your community andother paid time off options

• Corporate discounts

*subject to employment agreement

Job Summary:

As a Implementation Specialist Payments on Central 1s Client Delivery team youll play a key role in delivering online banking and payment solutions that matter to clients. Working as a trusted partner youll collaborate with clients and internal delivery teams to turn business needs into effective high-impact software implementations.

Youll bring hands-on experience within a financial institution and a strong understanding of payment systems.

*This is a 6 month temporary term for 6 months that can be based out of the Greater Toronto Area Ontario or Lower Mainland BC*

What youll be doing:

Client & Project Delivery

• Work directly with clients to support implementations from kickoff through launch independently or as part of a project team.

• Manage multiple projects or client initiatives at the same time.

• Act as a key point of contact for clients throughout the project lifecycle providing clear updates on progress timelines and budgets.

• Identify track and resolve project risks and issues to ensure successful delivery.

Discovery Requirements & Documentation

• Lead or participate in discovery sessions to understand client needs and business requirements.

• Create Statements of Work (SOWs) requirements documentation impact analyses and change orders as needed.

• Define and support product vision for complex high-impact implementations.

• Develop update and maintain implementation and user guides.

Technical & Engineering Collaboration

• Partner closely with engineering teams by clarifying requirements answering questions and validating solutions as they are developed.

• Translate business and client needs into clear actionable requirements for engineering execution.

Testing Deployment & Launch

• Coordinate functional regression and user acceptance testing (UAT).

• Manage deployments to QA environments and support clients through UAT and go-live activities.

• Create launch plans and coordinate all launch-related activities.

Financial & Operational Management

• Track projects through each phase of the lifecycle using internal tools and systems.

• Review and ensure accuracy of project timesheets across multiple teams.

• Prepare monthly billing to reflect revenue earned for active initiatives.

• Monitor project budgets and expenditures to ensure work stays within scope.

Team Leadership & Collaboration

• Coordinate and guide Implementation Analysts on larger or more complex projects.

• Share implementation knowledge best practices and product expertise with team members.

• Collaborate with the Client Development team to support strong long-term client relationships.

Post-Implementation Support

• Provide post-launch support to clients and internal teams as needed.

• Close out projects upon completion including final billing and documentation.

What youll have:

• A university degree in computer science business or other related discipline with an IT focus.

• 5 yearsrelevantexperienceand3 yearsconsultingand/or project managementexperience.

• Financial Services background is preferred especially in digital online banking platforms technology services.

• Business analysis and Project Management work experiencerequired. CBAP or PMP designation is an asset.

• Ableto build andmaintainstrong client relationships.

• Works collaboratively and contributesina team environment.

• Ableto prioritize andwork to schedules

• Adapts and responds to changing priorities and business needs.

• Stronganalytical problem solving planning organizational and time management skills.

• Communicateseffectively orally and in writingwith clients technicalteamsand co-workers.

• Ability to manage multiple projects with conflicting deadlines in a team environment.

Salary range: $70000-$90000 per annum

The salaryrepresentsthe job rate determined for the successful candidate who is fully competent in the role. The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge skills qualifications experience and education/training.

Central 1 does not use Artificial Intelligence (AI) technology to screen assess or select applicants during our recruitment process. This job posting is for an existing specific vacancy within our organization. All applications will be considered exclusively for the position described in this posting.

Central 1 is an equal opportunity employer and committed to building an inclusive workforce by creating an environment where everyone feels like they belong and has the opportunity to be successful. We welcome all applicants to join our diverse workforce and we will provide an accessible candidate experience including but not limited to accommodations to interview sites and alternate formats upon request to our Recruitment team.

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1
Yearly Salary Salary: 70000 - 90000