Project Manager

Job Description

Job Description

Role Overview

The Project Manager is responsible for delivering complex, client-facing initiatives that require coordination across internal teams and external business partners. This role works in close partnership with delivery management and governance teams while serving as a trusted delivery lead for external stakeholders. The Project Manager ensures successful outcomes by managing scope, timelines, risks, financials, and stakeholder expectations across organizational boundaries.

Requirements

Responsibilities

Lead end-to-end delivery of initiatives in alignment with established delivery standards, governance models, and best practices

Partner closely with delivery management teams to ensure consistent reporting, financial oversight, and overall delivery health

Serve as the primary delivery point of contact for external stakeholders and participating business partners

Plan and manage initiatives that require integration across systems, processes, and third-party partner capabilities

Coordinate delivery activities across multiple organizations, vendors, and internal teams

Develop and maintain project plans, schedules, dependencies, and resource forecasts

Provide clear, regular status reporting to internal leadership and external stakeholders

Identify, assess, and proactively manage cross-organizational risks, issues, and dependencies

Oversee project financials, including forecasting, burn rates, and change management

Facilitate project ceremonies, working sessions, and executive-level updates as required

Ensure delivery quality and adherence to agreed delivery methodologies (e.g., Agile, hybrid)

Support continuous improvement through lessons learned, retrospectives, and delivery feedback

Requirements

Proven experience managing client-facing projects involving external business partner or vendor integration

Strong understanding of system-to-system integration concepts, data exchange, and cross-organizational workflows at the delivery level

Demonstrated ability to manage multiple stakeholder groups with differing priorities and governance models

Experience working with third-party vendors, partners, or platform providers

Strong communication, negotiation, and facilitation skills

Solid experience in project planning, risk management, and financial management

Familiarity with delivery and collaboration tools such as Jira, Azure DevOps, MS Project, Smartsheet, or Confluence

Ability to operate effectively in environments requiring confidentiality and information sensitivity

Nice to Have

Experience delivering integration-focused initiatives in retail, customer engagement, or high-volume transactional environments

Project management certification (PMP, PRINCE2, CSM, or equivalent)

Background in technology, data, or platform integration projects within a consulting or professional services environment