front desk agentTHRIFTLODGE MONCTON • Moncton, NB, CA
No longer accepting applications
front desk agent
THRIFTLODGE MONCTON • Moncton, NB, CA
28 days ago
Job type
- Permanent
Job description
- Education:
- Expérience:
- Secondary (high) school graduation certificate
- or equivalent experience
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
- Spreadsheet
- Fast-paced environment
- Standing for extended periods
- Client focus
- Efficient interpersonal skills
- Flexibility
- Reliability
- Team player
- Early morning
- 7 months to less than 1 year
- Evening
- Flexible hours
- Morning
- Free parking available
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 to 40 hours per week
Education
Work setting
Tasks
Computer and technology knowledge
Work conditions and physical capabilities
Personal suitability
Employment terms options
Experience
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Front desk agent • Moncton, NB, CA
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