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front desk agent
front desk agentTHRIFTLODGE MONCTON • Moncton, NB, CA
front desk agent

front desk agent

THRIFTLODGE MONCTON • Moncton, NB, CA
Il y a plus de 30 jours
Type de contrat
  • Permanent
Description de poste
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • or equivalent experience
  • Work setting

  • Hotel, motel, resort
  • Tasks

  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge

  • Spreadsheet
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods
  • Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Team player
  • Employment terms options

  • Early morning
  • Employment terms options

  • Evening
  • Flexible hours
  • Morning
  • Other benefits

  • Free parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 to 40 hours per week
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Front desk agent • Moncton, NB, CA

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