Shift Leader

Position Overview

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

Responsibilities

• Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and any other applicable regulations required for the legal operation of the business.
• Ensure knowledge, adherence, and enforcement of all Firehouse Subs® policies and procedures.
• Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM / Owner any and all issues that may impact the business.
• Work on their feet for up to 13 hours at a time.
• Lifting up to 50 lbs.
• Any other duties assigned by GM / Owner.

About Firehouse Subs®

Firehouse Subs® is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non‑profit Firehouse Subs Public Safety Foundation®.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For three consecutive years, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that “Supports Local Community Activities.” This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Mission

Requirements

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