Key Accounts Manager

Do you have a passion for food? Are you looking for a company where you can learn, grow, and WIN? CORE Foodservice is a North American Foodservice Sales Agency that blends engaged leadership with a deep network of market specialists across North America who connect our customers with the brands they love. With over 60 offices, our goal is to hire the best people who want to move fast and make a large impact. Happy people do happy things; we allow our employees to focus on what they love to do.

Our Mission Statement: W.I.N.

Willing & Engaged - Integrity - Never Give Up

All Together. Different.

Key Account Manager – Vancouver

The Key Accounts Manager is responsible for planning and executing a customized sales strategy for their unique segment of accounts, including Healthcare, Compliance, Multi‑Unit, Hospitality, and College/University. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Manager is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.

Responsibilities and Job Duties

• Designs and implements customized sales strategies, in conjunction with the Director of Sales, aimed at their segment of key accounts
• Works closely with the entire sales force and openly discusses go‑to‑market strategies, competitive reconnaissance, successes, and challenges
• Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers
• Maintains an in-depth knowledge of the key distributors in the local market to gain buy‑in and support to stock and sell distributors’ products
• Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products
• Maintains an up‑to‑date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow‑ups, in addition to customer profile management
• Maintains and monitors stock status sheets of participating distributors with the assistance of the Distributor Account Managers; communicates any changes of usage positive or negative, as well as changes on who will distribute to the strategic account
• Provides sales results and updates to manufacturers on an as‑needed basis
• Maintains samples in assigned office
• Addresses client’s quality control issues and communicates the process for resolving issues
• Participates in visits to key strategic accounts and has a prepared itinerary a week in advance
• Is able to cook food products and put menu combinations together to aid in the sale process
• Other duties as assigned

Qualifications

Minimum Education Requirements:

• High School Diploma or equivalent
• Associate degree, vocational or technical school degree preferred

Experience Requirements:

• 5 or more years’ experience with a food service brokerage agency and/or national manufacturer sales calling on key regional accounts and/or operators
• Previous supervisory experience preferable

Knowledge, Skill, and Ability Requirements

• Ability to execute and follow through a sales plan
• A positive, professional, and proactive attitude
• Strong communication skills
• Leadership and management skills
• Adept at building trust and credibility
• Planning and organizational skills
• Works well with teams and has strong motivational skills
• Strong problem solving and strategic planning skills
• Must have a valid driver’s license
• Some overnight travel is required

Physical Requirements

• Carrying (30 lbs.)
• Lifting (30 lbs.)

Department: STRE

Employment Type: Full‑time

Minimum Experience: Mid‑level

Compensation: DOE

Seniority level: Mid‑Senior level

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