Clinical Manager Calgary AB

Clinical Manager – Calgary AB

CBI Home Health is looking to hire a Clinical Manager in Calgary, AB.

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

What You Will Do

• This position is working with Adults (18+ years old)
• Ensure Quality Clinical Service for Clients, Caregivers and Agencies
• Accountable for initial intake of new clients with a focus on assessing behaviour, risks to the client and employees, and determining appropriate program and staffing needs
• Collaborate with other professionals as needed (Speech Language, Pathologies, Occupational Therapist, Psychologists, Family Doctor, etc.)
• In-person supervision of clinical team across contracts (various locations)
• Maintain positive working relationships with caregivers and funding agency; respond to stakeholder inquiries in a timely and professional manner
• Assist supervising BCBA in completion of treatment plans and reports (assessment results, treatment plan, discharge summary, etc.)
• Maintain confidentiality and security of client-related and organizational information at all times
• Maintain highly organized, consistent, thorough, and systematic recordkeeping
• Write clear, professional, objective, and accurate documentation in client records
• Accept and implement feedback promptly
• Ensure services are delivered in accordance with best practice and that clients meet and exceed their goals
• Conduct regular quality assurance audits
• Review and sign off on incident reports for accuracy; follow up on critical escalations; develop action plans in a timely manner
• Deliver service metrics (intakes, visits, program outcomes, client engagement, clinician efficiency targets) that meet or exceed expectations
• Ensure compliance with contractual/partnership agreements and performance
• Submit all funding documents accurately and by set deadlines
• Ensure all new staff complete orientation
• Develop new business and execute new service offerings
• Create a high-performance culture with effective hiring, onboarding, performance management and coaching
• Provide regular formal and informal feedback to support staff growth
• Oversee probation and annual performance development plans and reviews
• Ensure mandatory and annual training requirements are completed and gaps addressed
• Health and safety compliance as per Occupational Health and Safety Act

Required Qualifications

• Completed Master’s degree in Behaviour Analysis (programs that meet BCBA® certification requirements)
• 3-5 years supervisory or management experience
• Current Standard CPR and First Aid Certificate
• Clear Criminal Record Check with Vulnerable Sector Screen within the last 6 months
• Ability to travel; must have own car and valid license
• Strong verbal and written English communication skills
• Meets supervision requirements from the BACB®
• Must be willing to work with Supported Adults
• Experience with Severe Challenging behaviour, Dual Diagnosis, aging population; related coursework or training is an asset
• Strong knowledge of CYFSA, QAM and relevant regulations
• Experience with clients who have dual-diagnosis and severe challenging behaviour (e.g., in residential, hospital, or school settings)

Recruitment Technology Disclosure

We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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