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Avalon Construction Ltd.
Client Care AdvisorAvalon Construction Ltd. • Calgary, AB, CA
Client Care Advisor

Client Care Advisor

Avalon Construction Ltd. • Calgary, AB, CA
30+ days ago
Job type
  • Full-time
  • Part-time
Job description

Overview

Position Title: Client Care Advisor

Position Type: Full-Time or Part-Time

Schedule: 4 hours/day, 6 days/week

  • Saturday: 1:00 PM - 5:00 PM
  • Sunday-Thursday: 2:00 PM - 6:00 PM (Subject To Change)

Pay Structure: Commission Only

  • $16.00 CAD for each qualified appointment that is both booked and attended.
  • $500.00 CAD per lead resulting in a signed restoration agreement with Avalon Construction.

Role Overview

Avalon Construction is seeking highly skilled, results-driven sales professionals to conduct door-to-door outreach in communities impacted by hail or storm damage. This role serves as the first point of contact with homeowners, requiring strong communication, objection-handling, and closing skills to educate homeowners on our process and schedule appointments with Senior Advisors.

The position begins with a two-week qualifying period. Client Care Advisors who meet or exceed performance expectations may elect to advance into a Senior Client Care Advisor role.

Key Responsibilities

  • Engage with homeowners door-to-door in recently affected storm or hail-damage neighborhoods.
  • Clearly explain our consultation and restoration services.
  • Schedule qualified appointments for our Senior Client Care Advisors.
  • Distribute flyers throughout neighborhoods.
  • Accurately record homeowner information and appointment details using our door knocking app.
  • Take photos of residents' homes.

Requirements

  • Cell phone with internet access.
  • Excellent communication and people skills — friendly, confident, and professional.
  • Reliable, self-motivated, and driven to meet goals.
  • Comfortable speaking with homeowners face-to-face.
  • Able to work outdoors and walk neighborhoods for extended periods.
  • Availability for evenings and weekends based on weather and demand.
  • Previous door-to-door or sales experience. (Not Required)
  • Basic knowledge of roofing, siding, or insurance restoration is an asset. (Not Required)
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Client Care Advisor • Calgary, AB, CA

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