Director, Partnerships

About The Role

Reporting to the Chief Growth Officer, you will lead the Partnerships function at FreshBooks. In this role, you’ll build the overall partnerships strategy for the organization with a focus on scaling our brand and business through third‑party referral relationships that are relevant to our target customer. This is an exciting opportunity to build an important growth channel for the organization.

This role is open to candidates in Canada and the United States (with some exceptions). Occasionally travel to Toronto may be required. For a successful Toronto‑based candidate, the expectation is in‑office attendance 2x/week.

What You’ll Do

• Build the vision for referral partnerships at FreshBooks, with a focus on identifying the right organizations with which we should partner to drive acquisition at scale.
• Evaluate the partner market landscape to recruit, onboard and operationalize each partnership, working closely with internal teams at FreshBooks across product, technology, sales and marketing.
• Lead two direct reports across partner acquisition and partner growth, ensuring they are engaged and delivering at the highest level.
• Take a data‑informed approach to performance monitoring, leveraging our internal tools and partner relationship management platform to derive insights and take action to correct underperformance.
• Set the strategy for partner incentives and ongoing partner management to build a motion that drives mutual benefit and efficient growth.
• Maintain strong relationships with partners, including regular business reviews where you work together to identify areas of opportunity to achieve shared objectives.

What You’ll Bring

• 8+ years of progressive experience in partnerships, channel management, business development, or adjacent growth roles within a SaaS, platform, or technology‑enabled business.
• Deep referral, co‑marketing and co‑sell experience from a relevant industry.
• Channel management, sales and/or business development experience.
• Strong business and financial acumen with experience managing large partnerships and moving them along the curve to full revenue engagement.
• Background in SaaS, platform and community‑building partnerships.
• Strong analytical skills for market analysis, program measurement, and ROI assessment.
• Experience leading teams through complex projects to successful outcomes.
• Proven ability to lead cross‑functional initiatives and influence senior stakeholders.
• A commitment to the connection between happy customers and engaged teams.
• An innovative mind, with a drive to push boundaries, test new ideas, and implement creative approaches to work.

You’ll Stand Out If You Bring Experience In

• Experience working with platforms like Partnerstack.
• Payments and payments technology.
• Deep partnerships requiring product integration.
• Corporate development.

Compensation

At FreshBooks we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. The total annual compensation for this role ranges from CA$145,000 to CA$182,000, which may include participation in our incentive programs. Additionally, this position offers an equity grant and immediate enrollment in FreshBooks' comprehensive benefits program.

Perks And Benefits

• 🩺 Comprehensive health and wellness benefits. Generous time off including a flexible vacation plan, a retirement savings program or pension plan matched to your local office, stock options for every full‑time employee, parental leave and new parent support, annual healthy living credit, comprehensive medical and dental benefits, fertility and gender‑affirming benefits dependent on your region, and more.
• 📚 Perks that matter. Including a Peer Recognition Program, an Employee Assistance Program, headphone credit, meaningful in‑person gatherings to bring onsite and remote employees together, and more perks matched to your local cluster.
• 🌱 Working environments to help you thrive. Beautiful office spaces welcome you in Toronto, Amsterdam, and San Luis Potosi. If you don't have access to a FreshBooks office, you receive a home office credit to set up your home office.
• 🤗 Supportive peer group, mentors, and leaders. We care about each other across the organization and have programs to support this so everyone feels a strong sense of belonging, and believes in collective impact.
• 🚀 Accelerated growth. Comprehensive company onboarding, career development through continuous coaching, training, and learning on the job.

About FreshBooks

You've probably learned a bit about FreshBooks before making it to this point, but let us take a moment to introduce ourselves: At FreshBooks, we believe that small business owners are the backbone of the economy, yet they are often the most underserved when it comes to technology. For over 20 years, we’ve been on a mission to support owners, from the scrappy solopreneur with a big dream to the growing business with employees to manage.

Our leading platform is more than just business software; it’s an all‑in‑one financial toolkit that automates invoicing, expenses, payments and payroll, allowing our customers to spend less time on paperwork and more time doing the work they love.

We believe in human‑centric connections that empower teams to do their best work. Headquartered in Toronto, Canada, our team operates in clusters across North America and Europe using a variety of working environments — remote, hybrid, and in‑office — all based on what’s best for the team, collaboration, and mental well‑being. We are committed to creating a supportive and flexible workplace where everyone can thrive, grow, and make an impact on the lives of small business owners worldwide.

Even if your experience doesn't meet every bullet on the above lists, we'd love to learn more about you and why you think FreshBooks is the next step in your career.

FreshBooks is an equal‑opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us by phone at 1‑416‑780‑2700 and/or email at accessibility@freshbooks.com.

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