Salesforce Technical Manager

Business Application Consulting, Salesforce Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications, providing consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. The Salesforce capability is looking for a Manager‑level leader to help accelerate our firm’s ability to sell and deliver next‑generation Salesforce AI solutions. As part of our growing Salesforce practice, these roles will play a pivotal part in shaping how we bring data, automation, and AI‑driven insights to life for our clients.

Responsibilities

• Identifying client needs, responding to request for proposals and providing estimates for solution development.
• Leading teams in creating platform solutions, best practices and implementation of multiple platform suites of products to enable differentiated solutions for financial services clients.
• Mentor the next generation of consultants, providing them with insights and challenging them to be better.
• Coach, guide and assist team members in preparation for client meetings, presentations and proposals.

Qualifications and Experience

• Proven track record of implementing Salesforce solutions across the full software development lifecycle with a minimum of 5 years of experience and at least 3 years in a technical lead role, leading complex Salesforce deployments with demonstrated leadership capabilities.
• Ability to guide development teams on optimal platform technology use, identifying and mitigating technical risks and strong knowledge of object‑oriented design patterns and platform‑specific limits and design considerations. Proficient in guiding teams through complex deployments and troubleshooting, articulating technical trade‑offs.
• Experience developing/reviewing code on the Salesforce Lightning Platform including identifying development‑related risks and limits.
• Awareness of common integration patterns and proven experience with integrations on the Salesforce Platform, and understanding of functional security models and solutions for security.
• Insight into data migration considerations and design trade‑offs, including of common ETL tools and large data volume mitigation strategies, along with understanding of on‑ and off‑platform reporting considerations.
• Proven experience in implementing agile development methodologies, with a strong understanding of the software development lifecycle (SDLC) and expertise in adapting SDLC processes to agile frameworks through DevOps practices and source control management.
• One or more Salesforce Developer Certifications, including but not limited to: Platform Developer I, Platform Developer II, Industries CPQ Developer, Omnistudio Developer, Application Architect, System Architect, Technical Architect.
• Familiarity with the Salesforce Platform’s design patterns and limits ensuring strategic platform use and experience managing and delivering nuanced technical messages to stakeholders and end users, helping clients unlock real business value through Salesforce AI.

PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.

The salary range for this position is $103,000.00 – $171,800.00 CAD annual plus eligibility for an annual bonus. Actual compensation within the range will be dependent upon your skills, experience, qualifications and geographic location. The listed salary range reflects our British Columbia region; recruitments in other regions may vary within the national approach.

PwC is an equal opportunity employer. We are committed to an equitable and inclusive community of solvers where everyone feels that they truly belong. We provide accommodations throughout the application, interview, and employment process as required.

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