Area Parts & Service Manager (Barrie/Sudbury Region) - Now Hiring!

Responsibilities of the position will include:

• Maximizing Area service and parts sales, revenue, customer service, and the development of strategies supporting
  established targets established in his/her area of responsibility
• Acting as the liaison between the manufacturer and retailer
• Ensuring proper levels of Customer satisfaction are achieved at dealerships while constructively identifying areas for
  improvement
• Supporting dealers with special promotions, warranty claims assistance, and service contract penetration
• Motivating and leading independent entrepreneurs to higher levels of performance consistent with marketing plans,
  merchandising, financial statement review, and new product launch training
• Working with dealer on current programs in aftersales, customer service and service lane to ensure benefit of customer and
  dealer from the purchase process to vehicle sundown
• Growing of the 2nd line Bpro with dealer for all makes programs and used cars
• Working with independent repair facilities, wholesale distributors to grow dealer wholesale business
• Work closely with peers and leadership team of both Sales and Network to ensure alignment, perception and reality of unified
  front, exceptional support
• Challenge status-quo, discover and champion best practice benchmarking, process improvement
• Develop and raise the technical expertise and competency in the dealership