Senior Information Technology Business Analyst

Senior Information Technology Business Analyst

We are looking for a Senior IT Technical Business Analyst for a 12‑month contract position, with possible extensions in Edmonton, Alberta. Must be legally entitled to work in Canada.

7.25 hours per day for a total of 36.25 hours per week. Standard hours of work are 08:15 – 16:30 Alberta time, Monday through Friday excluding holidays. Primarily remote with occasional meetings or work sessions in the office with reasonable notice up to 4 times per year, pending on demand.

Direct message the job poster from InSync Systems.

Role Description

We are looking for a Senior IT Business Analyst who is process oriented and experienced in gathering requirements, performing gap analysis, and working with stakeholders to deliver solutions that meet business needs and drive operational efficiency.

Responsibilities

• Identify goals and pain points through gap analysis on current state and future state business processes.
• Create, review and update user stories, personas and journey maps, as applicable.
• Create system use cases, flow diagrams and interactive mock‑ups outlining functional requirements, as required.
• Document and validate results with subject matter experts and drive the creation of detailed business and functional requirements specification documents.
• Work with the technical team to design IT solutions that meet the business requirements and validate the proposed solutions through user acceptance testing (UAT) and ensure they meet the predefined criteria.
• Support development of necessary system (non‑technical) documentation as well as make recommendations for policy and/or procedural manuals.
• Support change management and training to ensure delivery of complex program changes.
• Monitor and evaluate the effectiveness of implemented services, conduct post‑implementation reviews, assessing opportunities for backlog refinement and for continuous improvement.
• Liaise with security and privacy teams to complete security threat risk assessments and privacy impact assessments as required.
• Assist with project planning, scheduling and status reporting as required.

Required Skills and Experience

• 5 years experience as a business analyst translating business requirements into detailed technical requirements in an enterprise IT environment.
• 5 years experience documenting user requirements, business processes, and workflows.
• 3 years experience in facilitating and managing business process development and process re‑engineering workshops and sessions.
• 3 years experience with user acceptance testing including creation of user acceptance plan, status reporting, and managing assigned tasks.
• 3 years experience with written and verbal communications including specific experience in drafting strategic business and technical documentation.
• 3 years experience working within an Agile development environment.
• An understanding of Agile framework (SCRUM) through demonstrated experience.
• A results‑driven mindset and able to function independently, while engaging with other stakeholders and team members as required to deliver outcomes.
• A thorough understanding and experience using an Agile/Hybrid approach. Experience with tools such as JIRA is preferred.
• Knowledge of and the ability to apply and interpret complex legislations/regulations, policies, and standards.
• Ability to work collaboratively and productively to achieving outcomes.
• Demonstrated experience conducting a gap analysis between legacy systems and modern solutions.

Desired Skills and Experience

• Bachelor degree in IT or related field of study.
• 3 years experience assisting in reviewing, evaluating and providing test input during business requirements gathering and detailed design specifications.
• 3 years experience evaluating policies, programs, and initiatives using program development principles.
• 3 years experience exploring multiple design solutions to a given problem or feature, and communicating those solutions visually through sketches, user flows, wireframes, functional prototypes, and/or high‑fidelity designs, as necessary.
• 3 years experience in analyzing process maps, descriptions, and data flow diagrams of complex business processes to understand records that are produced.
• 3 years experience in gathering requirements from a diverse group of stakeholders across ministries or departments.
• 3 years experience in the design, development, and implementation of complex IT solutions.3 years experience in the development of project documents for a wide variety of initiatives and projects (strategic, business improvement, information technology, etc.).
• 1 year experience working within a registries modernization project.

Please note that while all applications are appreciated, only candidates selected for interview will be contacted.

InSync Systems Inc. is a privately‑owned boutique Canadian Resourcing and Consulting Services Company that works closely with a range of corporate clients across multiple industries to bring them solutions that effectively address their business needs.

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