Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.
The Customer Service Assistant (CSA) is responsible for performing duties dealing with the day-to-day coordination of freight and truck movement in a particular region. In supporting their regional team, the CSA will have routine customer contact and be able to execute the detailed and administrative work. The successful candidate is required to learn new computer programs and systems applications along with learning a working knowledge of the industry and Bison's network including new terminology and a detailed knowledge of North American geography.
Specific Responsibilities include:
Accountable to enter designated orders for the assigned region, confirming all details are updated and the orders are complete for dispatch with all necessary information.
Updating customers on status of shipments as requested and producing and distributing regular reports of status for selected accounts.
Ensuring Shipping and delivery appointments are secured and updated in the system with a prescribed lead time.
Building relationships with shippers and consignees in order to manage appointment scheduling that meets the needs of the customer, as well as Bison's operation.
Handing customer inquiries off the general queue in a pleasant and efficient manner.
Our Ideal Candidate will possess:
Prior Transportation, and/or Logistics experience is an asset.
Sound analytical and critical thinking skills.
Proven communication and time-management skills.
Proven ability to provide exceptional customer service to internal and external customers.
Ability to communicate both in-person and over the phone.
High attention to detail and accuracy integrity with data collection and order entry.
Ability to thrive in a fast-pace, deadline-oriented environment.
Strong customer service and relationship-building skills.
Strong ability to adapt to varying situations.
Shift: Monday to Friday, 08:00 - 17:00.
This job is classified under NOC Code: 64409.
Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams
About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability
Customer Service Assistant - Winnipeg Office • Winnipeg, MB
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
Launch your career as a Countertop Install Assistant with FLOFORM Countertops in Winnipeg.Assist with installing premium countertops under the guidance of skilled professionals.We are seeking a Ful... Show more
Step into a Nursing Assistant role at Shared Health in Winnipeg, focusing on patient-centered care.Get involved in essential clinical support tasks in a dynamic healthcare environment.You will work... Show more
Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America’s fastest-growing end-to-end geosynthetics supplier, fabricator, and... Show more
Bilingual Customer Service Representative (Retail).The total target compensation (TTC) range, including salary and target bonus, is $50,880- $75,260.This TTC range is applicable to permanent roles ... Show more
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more
At Bell, our purpose is to advance how Canadians connect with each other and the world.We achieve this by providing consumers and businesses with the best network technologies in the world, innovat... Show more
Acts as an onsite Broker to assist other Brokers and Supervisors as needed, supporting learning and growth for the team.Provides Property, Casualty, Travel Medical and Auto insurance services and p... Show more
Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands.With a team of over 75 professionals, we deliver best-in-class paid medi... Show more
Customer Experience Representative – Full Time – Winnipeg Airport.Join National Car Rental as a Customer Experience Representative at the Winnipeg Airport.This full‑time position offers a dynamic r... Show more
Moneris Field Technicians will be provided with a company vehicle to perform role duties.This position focuses on installing, testing, troubleshooting, repairing and replacing electronic devices at... Show more
Join Our Summer FC Coaching Team! From July to August, and Inspire the Next Generation!.Join our mission to ignite a passion for soccer in young players!.Deliver engaging soccer sessions to childre... Show more
Enhance your retail skills as a Sales Associate at The Children’s Place in Winnipeg, Manitoba.Engage customers with excellent service, showcase merchandise, and meet company goals.As a Sales Associ... Show more
Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more
BY'S TRANSPORT INC is a professional transport company headquartered in St.With a dedicated focus on logistics excellence, the company ensures reliable and efficient transportation solutions.Known ... Show more
Barso Homes' day-to-day operations by coordinating construction projects, managing administrative processes, and ensuring efficient communication among internal teams, contractors, and external sta... Show more
Explore the role of Part Time Family Physician with Southern Health-Santé Sud in the charming bilingual community of St.Provide critical healthcare services and engage with the community.FTE Family... Show more
