Talent.com
Hertz
Customer Service Instant Return RepresentativeHertz • Winnipeg, Manitoba, Canada
Customer Service Instant Return Representative

Customer Service Instant Return Representative

Hertz • Winnipeg, Manitoba, Canada
29 days ago
Salary
CA$17.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description

Wage: $17.00 per hour

Job Description:

The full time Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

Responsibilities:

  • Providing exemplary customer service by managing the vehicle return process in compliance with Hertz’s policies and procedures.
  • Resolving customer service concerns and issues professionally and effectively.
  • Inspecting the returning vehicle, recording any new damage, and completing the required documentation.
  • Collecting damage costs for minor damages as outlined by company policy and procedures.
  • Driving continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Adhering to all company policies and procedures.
  • Providing directions in a courteous and expeditious manner.
  • Following guidelines of the customer service training provided to employees and successfully resolving customer issues, leaving customer with a positive experience.
  • Offering extra service as appropriate, such as general directions, assisting with luggage and responding to other customer requests as appropriate.
  • Ensuring accident/incident report is entered into the system and where appropriate any costs for damage is charged to customer when closing rental.
  • Paying extra attention to windshield chip/crack and if detected charge customer when closing rental.
  • Providing customer with final invoice and explaining all charges in a courteous manner.
  • Performing any other related duties as assigned by management.

Qualifications:

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative. All employment is contingent on the successful completion of a background screen.


Apply today and shift your career into drive for tomorrow!


Benefits and Perks:

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

  • Up to 40% off of the base rate of any standard Hertz Rental.
  • Discounted Travel and Food.
  • Career Growth with hands-on learning.



    Create a job alert for this search

    Customer Service Instant Return Representative • Winnipeg, Manitoba, Canada

    Similar jobs

    Customer Service Representative- Remote

    Only Data EntryWinnipeg, MB, CA
    Remote
    Full-time

    About the job Customer Service Representative- Remote.Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps.A Data Entry Clerk, ... Show more

     • Promoted

    Customer Service Representative

    U-HaulWinnipeg, MB, CA
    Full-time

    Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you ... Show more

     • Promoted

    Remote Appliance Service Technician – Customer-Focused

    Miele AGWinnipeg, MB, CA
    Remote
    Full-time

    Une entreprise de technologie recherche un Technicien de Service à Montréal.Vous serez responsable d'interagir positivement avec les clients et de résoudre les défis liés aux appareils.Le candidat ... Show more

     • Promoted

    Account Manager for Customer Service

    Endries International, Inc.Winnipeg, MB, CA
    Full-time

    Discover a fulfilling career as an Account Manager with Endries in Winnipeg, MB, where you'll blend customer service with effective inventory management.This fully on-site role plays a crucial part... Show more

     • Promoted

    Customer Service Representative - Technical Support

    BIS Safety SoftwareWinnipeg, MB, CA
    Full-time

    Customer Service Representative - Technical Support (Remote).BIS Safety Software is a fast‑paced, high‑growth organization providing leading software for the safety industry.We are expanding our te... Show more

     • Promoted

    Customer Service Representative

    TWO MEN AND A TRUCK®Winnipeg, MB, CA
    Full-time

    Are you a positive, friendly individual? Do you like working in a pro‑active, growing, team environment? Are you customer service oriented? Do you like achieving and surpassing your sales goals? Do... Show more

     • Promoted

    RV and Automotive Service Advisor - The Auto Show Winnipeg

    The 401 GroupWinnipeg, MB, CA
    Full-time

    Now Hiring: Customer-Focused RV and Auto Service Advisor – Be the Friendly Face of Our Service Department & Drive an Exceptional Experience Every Visit!.Be the Voice of Confidence – Guide Customers... Show more

     • Promoted

    Customer service remote

    Leakstory JobsWinnipeg, MB, CA
    Remote
    Full-time

    The nature of this Job is an entry-level Job and no prior experience is required to start earning money.To Get started with us, make sure you follow and read these 3 simple Steps;.Fill in your Info... Show more

     • Promoted

    Customer Service Representative Agent Work From Home - Part-Time Focus Group Panelist

    Apex Focus Group Inc.Winnipeg, MB, Canada
    CA$75.00 hourly
    Remote
    Full-time +1

    Job Title: Customer Service Representative Agent Work From Home - Remote Panelists.Part-Time Focus Group Participants - Remote Work From Home (Up To $850/Week).Our company is seeking individuals to... Show more

     • Promoted

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroupWinnipeg, MB, CA
    Remote
    Full-time +1

    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

     • Promoted

    Part-Time Focus Group Participant - Electronics

    ApexFocusGroupWinnipeg, MB, CA
    Full-time +1

    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No call center representative agent experience needed.Call ... Show more

     • Promoted

    Relief Customer Service Representative

    Canadian-Linen-Winnipeg, MB, CA
    Full-time

    Canadian Linen & Uniform Service Corp.Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry.From designing and manu... Show more

     • Promoted

    Remote Sales Rep

    AO-Globe LifeWinnipeg, MB, CA
    Remote
    Permanent

    AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes ... Show more

     • Promoted

    Remote Customer Service Sales Representative

    Pacific Canadian CareersWinnipeg, MB, CA
    Remote
    Full-time

    Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?.Our ideal candidate embodies qualities such as adaptability, trainability, and a ... Show more

     • Promoted

    Survey Taker: Earn up to $25 per survey (Remote)

    Earn HausSt. Andrews, MB, CA
    Remote
    Full-time +1

    Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

     • Promoted

    Remote Customer Service Sales Representative

    Eastern Atlantic Canada CareersWinnipeg, MB, CA
    Remote
    Full-time

    Get AI-powered advice on this job and more exclusive features.Remote Insurance Sales Representative – Full-time Flexible Hours, High Earnings, & Growth Potential.We are seeking motivated individual... Show more

     • Promoted

    Remote Customer Service Specialist - No Experience Needed

    Leakstory JobsWinnipeg, MB, CA
    Remote
    Full-time

    A market research company is seeking candidates for a remote Customer Service position.This entry-level job requires good phone etiquette and excellent verbal and written communication skills.While... Show more

     • Promoted

    Remote Entry-Level Customer Sales Rep | Training

    AO Globe LifeWinnipeg, MB, CA
    Remote
    Full-time

    A leading life insurance company is seeking a Remote Entry Level Customer Sales Representative.In this fully remote role, you will assist individuals in understanding insurance coverage options and... Show more

     • Promoted

    Field Service Representative

    Toshiba TEC Canada Business Solutions IncWinnipeg, MB, CA
    Full-time

    Build your career with a global technology leader.Explore opportunities at Toshiba Tec Canada and join a team committed to innovation, growth and making business work better.Schedule: Monday – Frid... Show more

     • Promoted

    Service Delivery Manager

    PythianWinnipeg, MB, CA
    Full-time

    Get AI‑powered advice on this job and more exclusive features.At Pythian, we are experts in strategic database and analytics services, driving digital transformation and operational excellence.Foun... Show more