Talent.com
FYidoctors
Patient Services Specialist - Fixed TermFYidoctors • Duncan, BC VLW, CA
Patient Services Specialist - Fixed Term

Patient Services Specialist - Fixed Term

FYidoctors • Duncan, BC VLW, CA
26 days ago
Job type
  • Full-time
  • Temporary
Job description

Our FYidoctors Duncan and Mill Bay clinic is looking for someone like you to bring your exceptional skills and experience and join us as a Patient Services Specialist to fill an existing vacancy!

In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.

This position is a fixed-term role until November 2nd, 2026, working 30-40 hours per week. Our clinic is open Monday to Saturday.

What You’ll Do

  • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
  • Perform pre-testing to support comprehensive eye care
  • Coordinate appointments, prepare prescription printouts, and manage billing and payments
  • Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
  • Deliver exceptional customer service ensuring a positive patient experience
  • Support clinic operations by performing additional duties as required

What You Bring

  • Previous retail experience is considered an asset
  • Ability to multi-task and thrive in a fast-paced environment
  • Proficiency with technology and computers, including MS Office Suite
  • Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences
  • A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively

How You'll Benefit

  • Competitive wages with the opportunity to earn quarterly bonuses (available at qualifying clinics)
  • Comprehensive benefits package featuring exceptional optical coverage
  • Rapid and ongoing growth, providing a consistently challenging and rewarding environment
  • A workplace culture that fosters collaboration and teamwork
  • Continuous training and development opportunities to support your career growth

Why You Should Join Us

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is simple: enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $ to $ hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.

Create a job alert for this search

Patient Services Specialist - Fixed Term • Duncan, BC VLW, CA

Similar jobs

Patient Experience Specialist

FYidoctorsMill Bay, BC, CA
Full-time

Enhance patient experiences as a Patient Services Specialist in a supportive clinic environment.Deliver exceptional service and manage patient interactions effectively across various touchpoints.Th... Show more

 • Promoted

Housekeeper Wanted - Assisted Living Casual/Part Time Housekeeper Required

Housekeeper.comChemainus, British Columbia, Canada
Part-time

Seeking an excellent, experienced, reliable housekeeper with high standards to join our assisted living hospitality service team in Chemainus.Cooperative, friendly, and flexible working environment... Show more

 • Promoted

Eye Care Patient Services Expert

FYihealth groupDuncan, BC, CA
Temporary

Become an Eye Care Patient Services Expert with a focus on exceptional patient interactions and clinic support.In this role, you'll manage check-in processes and coordinate appointments in a friend... Show more

 • Promoted

Travel Customer Service Specialist

Harbour AirSalt Spring Island Electoral Area, BC, CA
Full-time

Be the face of exceptional travel service as a Customer Service Agent.Provide professional, engaging support while juggling various tasks to optimize customer satisfaction.In this fast-paced, casua... Show more

 • Promoted

Patient-Centered Pharmacist - Flexible Hours & Growth

London Drugs LimitedDuncan, BC, CA
Full-time

Join a pharmacist-first pharmacy with a community-oriented focus at London Drugs.We seek a full-time pharmacist committed to patient care, offering a supportive work environment, competitive salari... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingDuncan, British Columbia
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

ESL Private Tutoring Jobs Metchosin

SuperprofMetchosin, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausMetchosin, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Patient Services Specialist - Fixed Term

FYidoctorsMill Bay, BC, CA
Temporary

FYidoctors Duncan and Mill Bay.This role delivers exceptional service and support, enhancing the lives of our patients in a dynamic, rewarding environment that values teamwork and collaboration.Thi... Show more

 • Promoted

Administrative Assistant Admin Work At Home - Part-Time Online Focus Group Panel

ApexFocusGroupT'Sou-ke, British Columbia, Canada
Remote
Full-time +2

We're now accepting participants for focus group studies! You can earn up to $750 per week working part-time from home.Simply register to see if you qualify—no experience as an administrative assis... Show more

 • Promoted

Earn extra income - Remote

AlmediaHalalt 2, British Columbia, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Pharmacy Lead: Patient Care & Community Impact

Loblaw Companies LimitedArea E (Cowichan Station / Sahtlam / Glenora), BC, CA
Full-time

A leading Canadian retail company is seeking a Pharmacist in British Columbia.The role involves preparing and dispensing medications, ensuring adequate inventory, and providing exceptional customer... Show more

 • Promoted

Patient Services Specialist - Fixed Term

FYihealth groupDuncan, BC, CA
Temporary

FYidoctors Duncan and Mill Bay clinic is looking for a Patient Services Specialist to fill an existing vacancy.In this role, you’ll deliver exceptional service and support, enhancing the lives of o... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausMetchosin, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Inside Business Sales Consultant - Work From Home - Up to $140k+ CAD

Rogersladysmith, BC, Canada
Remote
Full-time

Learn More About the Gig – Rogers </title> <h2>Learn more about the Gig: </h2> <p> Join Rogers as an Outbound Business Sales Consultant a... Show more

 • Promoted

Manager, Support & Billing Services

PetalMDDuncan, BC, CA
Full-time

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping ... Show more

 • Promoted

Client Service Specialist - Insurance Renewals

HUB InternationalSooke, Capital Regional District, CA
Full-time

Become a Client Service Specialist on an exciting Renewal Team, focusing on habitational, travel, and automobile insurance.Provide top-tier service and proactively assist clients in policy renewals... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupMetchosin, British Columbia, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more