Service Writer

Maxim Truck and Trailer

Highway #2 South PO Box 747

Prince Albert, SK S6V 5S2

As a Service Writer, you will provide exceptional front line customer service to ensure long-term customer relationships and profitable work for Maxim.

Responsibilities:

• Process internal & external customer requests
• Preforms unit intake process
• Provides updates to customers
• Preforms unit pick ups

Qualifications:

• 1 to 2 years of experience in the automotive industry
• Experience in medium/heavy duty truck (or related) industry (in order to understand repair time length and how to manage work orders) would be an asset but is not required
• Front line customer service experience
• Technical product knowledge is preferred
• Strong internal and external customer service focus & ability to build relationships
• A team player that takes initiative and proves a good work ethic
• Possess strong listening, problem solving and decision making skills
• Basic computer experience: MS Word, Internet, email, keyboarding, data entry
• Organized, sets and meets priorities
• Strong attention to detail
• Ability to work with interruptions

Hours

• Wednesday to Sunday, 10:00AM – 7:00PM.

Why choose Maxim?

• A competitive hourly wage
• Group benefits including health (drug card), dental & vision
• RRSP plan with company match
• Educational assistance plan
• Employee referral $$ bonuses
• Opportunities for advancement
• Strong team environment
• Support of a national company

More about us:

We provide quality transportation equipment, parts, and service to our customers.Headquartered in Winnipeg, Manitoba, we are a full service truck and trailer equipment dealer with 16 locations from Vancouver to Montreal.We are proud to be a Canadian company with almost 450 employees.