Service Coordinator

Troy Life & Fire Safety Ltd. is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. As an Edwards Authorized National Partner, Troy is proudly Canadian. We are an employee owned company with over 1300 people in 28 locations coast to coast. An entrepreneurial company with a legacy of success, we pride ourselves on having a team of industry leading talent and an exciting plan for the future.

Troy is a 2025 and 2026 winner of the Canada's Best Managed Companies program!

Nature & Scope

• Coordinating with accuracy and efficiency the schedules of our field technicians to complete, inspections, repairs, and renovations.
• Processing and tracking work orders and associated invoices
• Processing and tracking local purchases, and ensuring associated documentation are forwarded to the appropriate personnel.
• Responsible for keeping branch records for expenses and updating them accordingly.
• Review all employee information for personnel and ensure accurate and timely reports are forwarded to Head Office.
• Strive to maintain the highest level of customer satisfaction.
• Process all documents with accuracy and efficiency.
• Other administrative duties as required.

Qualifications

• Excellent knowledge of Microsoft Office Suite and a high level of computer proficiency
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Coordination/Scheduling experience an asset
• 2-year diploma in business/office administration or equivalent work experience preferred.
• 3+ years of experience preferred

Discover a company committed to ensuring an environment that fosters employee and corporate growth while providing financial success to both!

Accommodation for applicants with disabilities is available, upon request, throughout the recruitment process.

**Thank you to all applicants who have taken the time to apply for this role. Please note, only those candidates selected to proceed in the next step of our application process will be contacted.

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