Talent.com
Diabsolut
Director, Program DeliveryDiabsolut • Pointe-Claire, Quebec, CA
Director, Program Delivery

Director, Program Delivery

Diabsolut • Pointe-Claire, Quebec, CA
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

We are seeking an experienced and dynamic Director, Program Delivery to lead the successful execution of complex Salesforce and Certinia programs across multiple clients. This role requires a strategic leader with a strong track record of managing large-scale program portfolios, ensuring on-time delivery, high-quality results, and exceptional client satisfaction. You will collaborate cross-functionally to align delivery with business objectives and drive continuous improvement within our Professional Services organization.

Primary Responsibilities:

  • Lead and oversee the delivery of multiple implementation programs, ensuring programs meet scope, schedule, budget, and quality standards.
  • Manage and mentor a team of program and project managers, fostering professional growth and high performance.
  • Develop and maintain strong relationships with clients and internal stakeholders, acting as a trusted advisor and escalation point. Support program governance frameworks, processes, and best practices to optimize delivery efficiency and risk management. Coordinate cross-functional teams including functional and technical consultants, architects, developers, project managers, and external resources to ensure seamless delivery.
  • Monitor program performance metrics and KPIs, generating reports and insights to inform decision-making and stakeholder communication.
  • Drive innovation within the program delivery organization by identifying process improvements, automation opportunities, and adoption of industry best practices, working closely with Delivery Excellence and the PMO.
  • Collaborate with sales and presales to support pre-sales activities, proposal development, and transition to delivery.
  • Ensure compliance with organizational policies, client contractual requirements, and global regulatory standards.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, IT, or a related field; MBA or advanced degree preferred.
  • 10+ years of experience in program or portfolio management within technology consulting environments.
  • Proven experience leading large, complex implementations or technology programs with multi-project coordination.
  • Strong knowledge of Salesforce platform capabilities, architecture, and ecosystem.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Proficient in program management methodologies and tools (e.g., Agile, PMP, SAFe).
  • Demonstrated ability to manage risk, resolve conflicts, and navigate organizational complexities.
  • Experience with change management, organizational adoption, and continuous improvement frameworks is a plus.
Create a job alert for this search

Director, Program Delivery • Pointe-Claire, Quebec, CA

Similar jobs

Director, Client Delivery & Strategic Growth

Chrono InnovationMontreal (administrative region), QC, CA
Full-time

A fast-growing tech startup in Quebec is seeking a Director of Client Delivery & Success.You will be responsible for ensuring high-quality delivery across multiple projects while building trusted p... Show more

 • Promoted

Director, Connectivity & Application Development

BRPMontreal (administrative region), QC, CA
Full-time

Connectivity encompasses the creation of mobile applications, the integration of digital experiences within BRP recreational vehicles, and the intelligent use of connected data to deliver seamless,... Show more

 • Promoted

Director, EAP Programs

DialogueMontreal, Montreal (administrative region), CA
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Reporting to JN Guillemette, Chief Operating Officer, we are seeking a results-driven leader to take f... Show more

 • Promoted

Finance Transformation Director: Ontario Growth & Delivery

Henderson DrakeMontreal (administrative region), QC, CA
Full-time

A global consultancy is seeking a Finance Transformation Director to lead growth in Ontario.This senior role involves guiding clients through finance transformation initiatives, while managing clie... Show more

 • Promoted

Aerospace Program Manager – Hybrid Work & High-Impact Delivery

CS GROUP - CanadaMontreal (administrative region), QC, CA
Full-time

A leading aerospace systems firm in Montreal is seeking a Project Manager to ensure successful execution of aerospace projects.You will coordinate multidisciplinary teams, manage financial aspects,... Show more

 • Promoted

Director of Client Delivery & Success

Chrono Innovation Inc.Montreal (administrative region), QC, CA
Full-time +1

Chrono Innovation is a fast-growing tech startup that provides a cutting-edge solution to help people manage their time more effectively.Our platform, Chrono Platform, is designed to optimize produ... Show more

 • Promoted

Director, Professional Services & Delivery

Solutions MetrixMontreal (administrative region), QC, CA
Full-time

A leading CRM solutions provider in Montreal, Quebec is looking for a Director of Professional Services to lead project delivery and manage a high-performing consulting team.The ideal candidate sho... Show more

 • Promoted

Director, Customer Success, Enterprise Account Management

Dialogue Technologies Inc.Montreal (administrative region), QC, CA
Full-time

Director, Customer Success, Enterprise Account Management.Dialogue is the #1 virtual care provider in Canada.By developing our Integrated Health Platform, we provide exceptional online health and w... Show more

 • Promoted

AI Delivery Program Manager for Defence

CohereMontreal (administrative region), QC, CA
Full-time

Cohere is looking for a Program Manager to oversee AI delivery to public sector and defence clients.Manage technical programs that fulfill government requirements and enhance security.This position... Show more

 • Promoted

Delivery Manager

HighspringMontreal (administrative region), QC, CA
Full-time

Highspring is a next-generation consulting and professional services firm.We deliver modern, agile, and forward-thinking solutions to our clients across North America.We work with innovative organi... Show more

 • Promoted

Remote MSP Delivery Director — Lead High-Impact IT Ops

S3 Technologies Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A renowned IT services provider in Montreal seeks a Director of Managed Services Delivery to oversee the performance of managed IT services.This pivotal role involves supervising technical support ... Show more

 • Promoted

Airline Operations Software Delivery Director

K&K Global Talent Solutions INC.Montreal, Montreal (administrative region), CA
Full-time

A global talent solutions company is seeking a Software Engineering Leader to oversee the implementation of critical airline operations products.This role requires strong team management skills, ex... Show more

 • Promoted

Director of Managed Services Delivery

S3 Technologies Inc.Montreal, Montreal (administrative region), CA
Full-time +1

With over 20 years of experience, S3 Technologies is a recognized leader in managed IT services in Montreal and one of the largest independent managed IT service providers in Canada.We serve a bili... Show more

 • Promoted

Delivery Manager 3

BehavoxMontreal (administrative region), QC, CA
Full-time

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms.The pla... Show more

 • Promoted

Senior Director, Data Center Growth & Delivery

Thor CompaniesMontreal (administrative region), QC, CA
Full-time

A leading infrastructure development firm is seeking a Senior Director for Development in Montreal.This executive role involves managing the complete development lifecycle for large-scale data cent... Show more

 • Promoted

Remote Strategic Program Director - Digital Transformation

Source CodeMontreal (administrative region), QC, CA
Remote
Full-time

A dynamic technology company is seeking a skilled Project Director with extensive experience in leading large-scale enterprise projects and agile software development.You will manage complex projec... Show more

 • Promoted

Program Manager - Defense

BombardierDorval, QC, CA
Full-time

Primary Location: Administrative Centre (CA).Organization: Aerospace Canada.Insurance plans (Dental, medical, life insurance, disability, and more).Lead the planning and execution of complex projec... Show more

 • Promoted

Program Manager

Ateko, backed by Bell CanadaMontreal (administrative region), QC, CA
Full-time

ATEKO est à la recherche d'un(e) Directeur/Directrice de programme - Aménagement d'un centre de traitement informatique (CTI).Durée du mandat : 12 mois (renouvelable).Mode de travail : Montréal, hy... Show more

 • Promoted

Program Delivery Lead

InnerSpaceMontreal (administrative region), QC, CA
Full-time

About InnerSpace: InnerSpace is a spatial intelligence platform that transforms workplace data into actionable insights for the world’s leading organizations.We help clients understand how their sp... Show more

 • Promoted

Power Delivery Project Manager

POWER EngineersMontreal (administrative region), QC, CA
Full-time

Power Delivery Project Manager.This remote position is located in our client’s PMO office and may require travel.Preferred locations: Baton Rouge, Louisiana; Lake Charles, Louisiana; Houston, Texas... Show more