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Job Overview
The Shift Manager will oversee daily operations, manage staff, maintain quality, and ensure timely food service.
Key Responsibilities
- Establish methods to meet work schedules
- Supervise and coordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Hire food service staff
- Ensure that food and service meet quality control standards
- Prepare budget and cost estimates
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Required Qualifications
Secondary (high) school graduation certificate1 year to less than 2 years of relevant experienceKnowledge of food safety regulations and sanitation practicesAbility to manage budgets and cost estimatesStrong leadership and interpersonal skillsExcellent oral communication skillsClient focus and team player mindsetFlexibility and initiativePreferred Skills
Experience supervising food service staff in a fast‑paced environmentExperience with shift scheduling and workforce planningProficiency in inventory managementWorking Conditions
Fast‑paced environmentWork under pressure and tight deadlinesCombination of sitting, standing, walking, and bendingStanding for extended periodsPhysically demanding with attention to detail requiredEmployment Details
Sector : RestaurantEmployment type : Full‑timeSeniority level : Mid‑Senior levelWork hours : 30 to 40 hours per week (shift, flexible hours, morning, night, weekend, on call)Language : EnglishDuration of employment : PermanentBenefits
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