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Customer Care Representative
Customer Care RepresentativeMotion Recruitment • Concord, ON, Canada
Customer Care Representative

Customer Care Representative

Motion Recruitment • Concord, ON, Canada
6 days ago
Job type
  • Full-time
Job description

Our client , a leading global life sciences and diagnostics innovator, is actively hiring a Customer Care Representative to join their team in Concord, ON !

  • This will be a 1-year contract!

In this role, you will be facilitating America's Customer Care Centers day-to-day phone activities, problem-solving , and ensuring the team can exceed the required level of service, performance, orders, and revenue targets. You will be part of the front-line team assisting customers and commercial organizations.

Responsibilities :

  • Demonstrate concierge customer service
  • Manage incoming correspondence and re-direct if needed
  • Coordinate / dispatch communications and information to field service and daily work order transfers
  • Skills :

  • Associate's degree required
  • 1-2+ years of customer service experience
  • Heavy call center experience
  • Prior experience with Salesforce.com, Oracle 11, and Microsoft Suite
  • Create a job alert for this search

    Customer Care Representative • Concord, ON, Canada

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