Store Manager, Retail Operations - Speedy Glass

Automotive glass technology is helping transform how we experience the road. At Belron Canada , the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which is why we invest tirelessly on developing our people can realize their full potential.

We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.

Service Centre Manager

At Speedy Glass, our Service Centre Managers are the heart of our business. You are the face of the brand, the leader of your team, and the driver of customer experience and sales performance—all while living our core values of being Driven, Collaborative, Genuine, and Caring. This is a high-impact, customer-facing leadership role where your ability to connect with people, build strong teams, and deliver exceptional service will directly influence business success.

If you are interested in leading a collaborative team that gets results, this is the perfect place for you to start your career.

You Will Make a Difference By :

Leading from the front as the face of the Service Centre, delivering exceptional, care-driven customer experiences every day.

Driving sales and revenue growth by identifying opportunities and coaching the team in value-based selling.

Building and nurturing a strong, customer-first culture that extends to both internal and external stakeholders.

Leading, coaching, and developing a high-performing team with clear goals, accountability, and recognition for success.

Creating a positive, collaborative environment where people feel empowered, motivated, and supported.

Managing schedules, resources, and daily operations to consistently achieve service and business objectives.

Monitoring key performance indicators (KPIs) such as sales, customer satisfaction, productivity, and quality to fuel continuous improvement.

Ensuring flawless execution of safety, operational, and customer experience standards across all touchpoints.

Championing local marketing initiatives and community engagement efforts to strengthen brand presence and loyalty.

Who You Are :

A customer-obsessed, people-first leader passionate about delivering exceptional experiences and achieving results.

Guided by values of collaboration, integrity, care, and accountability in every interaction.

Experienced in leading teams, managing performance, and overseeing daily operations (3+ years in a leadership role).

Sales-driven with a proven record of growing revenue in customer-facing environments.

Energized by high-interaction roles that involve daily engagement with customers and teams.

A strong communicator and motivator who inspires others to reach their full potential.

Adaptable, proactive, and solution-oriented—thriving in dynamic, fast-paced settings.

Background in retail, hospitality, telecommunications, mobility, or automotive service is a strong asset.

Have a valid Class 5 or Class G license (Class 7 Novice, or G2 are not considered full driver’s license);

Be able to drive company vehicle to complete the tasks independently at the client’s site, where required.

Be willing to work at different Belron Canada locations near your home, when required.

Why Belron Canada will bring out your best :

You will be able to see the results of your work and are given the opportunity to try new things.

Forget unpredictable schedules and long hours. We have a life and know you have one too.

Vacancy Status : This is a newly created position.

Compensation : Range of pay for this role is between $67,000 - $80,000 per year. Compensation details listed in this posting reflect the range of pay. Individual pay is determined by skills, qualifications, experience, and location.

Recruitment process : Our hiring process does not involve the use of artificial intelligence (AI) to screen, assess or select applicants.

We believe that genuine care can make a real difference in the customer experience, and it begins with making a difference in the careers of our team members.

Belron Canada is an integral part of the Belron International family, a global leader in auto glass repair and replacement, and forward-facing digital camera calibration. Belron Canada alone operates 325+ service centres, 2 distribution centres and 26 warehouses across 10 provinces, and is home to over 1,200 employees.

Our pursuit of excellence commits us to providing sustainable world-class care for our communities and the climate.