Technical Writer

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At Redwood, we empower our customers with lights‑out automation for their mission‑critical business processes.

ABOUT US

Redwood Software is the leader in full stack automation fabric solutions for mission‑critical business processes. With the first SaaS‑based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

Redwood’s global team of automation experts and customer success engineers provide solutions and world‑class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES

One Team. One Redwood.

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

• Produce and maintain high‑quality, clear, and concise documentation for our workload automation products, including user manuals, implementation guides, API documentation, and release notes.
• Translate complex third‑party integrations, cloud services and technical features into easily understandable documentation tailored for various user personas.
• Collaborate closely with automation domain experts, engineers, product managers, and other stakeholders to gather information, clarify requirements, and ensure the accuracy and completeness of technical documentation.
• Ensure documentation accurately reflects the latest product changes, releases, and enhancements, including updates to product functionalities and integrations.
• Work within a fast‑paced Agile development environment, adapting to evolving priorities and timelines while maintaining documentation quality.
• Suggest and contribute to the continuous improvement of our documentation processes and workflows, incorporating best practices for clarity and accuracy in financial and technical content.
• Maintain a consistent style and tone across all documentation, adhering to established style guides and documentation standards.
• Incorporate user feedback and analytics to continuously improve documentation effectiveness and usability.
• Stay up-to-date with industry trends, tools, and best practices to improve the documentation process and deliver high‑quality content.
• Review and edit the work of other writers, ensuring consistency and adherence to style guides. Mentor less experienced writers.

YOUR EXPERIENCE

Seniority level

Employment type

Job function

Industries

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