Technical Communicator

AB200 - Acheson - 269 St 11061 269 Street Acheson, AB T7X6E1, CAN

AB203 - Nisku - 5th 1403 5 Street Nisku, AB T9E8C7, CAN

AB205 - Edmonton - 105th 17604 105th Avenue Edmonton, AB T5S1G4, CAN

AB210-Red Deer-Queensland 123 Queensland Crescent Red Deer, AB T4P2P6, CAN

Accountable / responsible assisting in support of centralized Customer and Product functions allowing service departments to more efficiently serve customers.

Create a knowledge center of excellence for diagnostics within the company.

The Role

• Facilitates superior, efficient interactions between Wajax technicians and to

provide ultimate support to our customer / s.

Consite, Tigercat Remote LOG etc.

branch service departments with support.

modifications –safety or mechanical) to all branches as required .

internal branch service teams as required.

The Candidate

Education : University, College, Trade Certifications or equivalent work experience.

Work Experience : 3-5 years, Service Management exp. preferred, Service Dept. Operations, Service Diagnostics Solutions.

Knowledge : Heavy equipment, demonstrated outstanding customer service and communication skills, proven experience solving problems effectively, ability to identify issues relating to technology solutions, Knowledge of vendor Telemetry systems.

Computer software such as Microsoft Office, Dealer Business System and internet based systems.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial / commercial, transportation, forestry, mining, metal processing, and oil and gas – to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

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