Family Support Network - Administrative Support II
Job Description
Posted Friday, January 16, 2026 at 9 : 00 AM
We're a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community.
Job Summary :
The Administrative Support I / II will provide clerical and administrative support and consistent quality reception. The Administrative Support I role will demonstrate due diligence in being exceptional in the delivery of high‑quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.
Key Responsibilities :
- Functions / Tasks and Key Responsibilities
- Greet internal and external guest in a courteous and professional manner
- Answer phone lines and respond to general enquiries
- General clerical duties including data input, typing, and filing
- Responsible for managing photocopier and phone codes, combining month end summaries for phone, photocopiers, couriers, and mail
- Book rooms for both internal and external groups, coordinate food orders, parking requirements and IT support as needed
- Coordinate courier services, order office stationery and ensure supply inventory is kept at necessary levels for operation
- Provide administrative support as assigned and provides back up for other administrative staff
- Update and maintain organization database and communication listings, and all telecommunication requirements
- Completes all required Health and Safety training.
- Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor
Working Conditions
Program locations consisting of schools, community-based, residential, and Wood’s Homes administration buildingProlonged periods of sittingOccasional travel to additional Wood's Homes locations and ProgramsQualifications & Work Experience
Education, Training, Diplomas and Certifications NeededHigh school diplomaMinimum two (2) to five (5) years’ experience in a related fieldCustomer service experience an assetWhy choose us
We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences. At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them.
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