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Front Desk/ Call Center Clerical Work From Home

Company Confidential
West Vancouver, British Columbia, Canada
$22-$23 an hour (estimated)
Remote
Full-time
  • Continually portray and project a positive and professional image.
  • Provide administrative support to the customer service team
  • May assist with overflow work and other duties as needed
  • Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
  • Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
  • create relationships with new customers to better understand and achieve their needs
  • Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
  • 27 days ago
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