Overview
At East Penn Canada, our people are the heart of our company. We put our employees and our clients first to build solid relationships with intention. We offer a vast range of diverse and rewarding career opportunities. We invite you to become part of an organization that has challenging opportunities, rewarding career paths, organization values, and a charismatic team. Join our dedicated team of leading experts in the battery industry.
Benefits
- Great pay including shift premiums, where applicable
- Profit Sharing & Deferred Profit Sharing (retirement) program
- Excellent company paid benefit program
- Learning & development opportunities, including tuition reimbursement
- Opportunities for advancement
The Account Representative is responsible for providing service and sales support to East Penn Canada’s national, regional, and local accounts within their assigned territory.
Note : This is a non-commissioned role focused exclusively on account management. It does not involve direct sales or sales targets.
East Penn Canada is seeking candidates with approximately 1–3 years of experience in account management, route sales, or a related field. This is a great opportunity for individuals looking to grow their careers in sales and customer relationship management, and develop within a supportive team environment.
Duties & Responsibilities
Conduct regular service calls at assigned customer locations (on the road for most of each workday)Deliver product to customer locations and pick up used and / or warranty claim products for return to East Penn Canada warehouseDeliver comprehensive product training to client site employees to ensure East Penn products are promoted as effectively as possibleEnsure customers’ merchandising (product displays, POP, and signage) is current and effectively delivers East Penn's desired messagingMaintain East Penn inventories at customer locations such as retail stores and automotive dealershipsReview daily inventory reports & reconcile with actual inventoryRegularly review customer product mixes and recommend orders based on analysis of customer sales trendsLiaise with customer contacts to confirm all orders delivered are accurateEfficiently and effectively perform battery inspections at customer sites (comprehensive product training will be provided)Provide warranty support for all assigned accountsExperience, Skills & Competencies
1-3 years of customer service or account management experienceExperience within the power storage, automotive, or general industrial manufacturing / distribution sectors is a strong assetStrong customer focus with the ability to build and maintain long-term business relationshipsSolid planning, organizational and time management skillsStrong written and oral communication skills in EnglishSelf-directed, able to work with minimal oversight, and highly results-drivenHigh-school diploma or equivalent, with post-secondary education considered an assetExperience using a CRM is an asset, with Salesforce experience highly preferredWorking knowledge of MS Office SuiteOther Considerations & Requirements
Valid Class 5 driver’s license with no major driving infractions and willingness to travel within given territory dailySolid familiarity with Saskatoon and surrounding areas, with candidate residing within reasonable driving distance of East Penn’s Saskatoon branch locationBackground checks including criminal record, driver's abstracts & professional references will be required for the successful applicant#WhatPowersYou
East Penn Canada is an equal opportunity employer and welcomes all qualified applicants to apply; all reasonable accommodations will be made for people with disabilities.
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