Analyzer Service Technician
London, ON
70-75K
Must be ok with travelling 50 % of the job
Duties and responsibilities
- Provide technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of the process control and instrumentation products we support.
- The ability to work from a remote location and interact with senior support for problems encountered during execution of field work.
- Serve existing accounts by analyzing work orders, planning daily travel schedule, investigating complaints, conducting tests and resolving problems.
- Provide timely completion of all post job and administrative duties including but not limited to customer and service reports, timesheets, job debriefs and tooling tracking.
- Perform all activities in accordance with the company and our customers Quality Management System and EH&S guidelines and procedures.
- Maintain strong customer relationships and work with the sales team to build future opportunities.
- Perform preventative maintenance on diagnostic equipment.
- Participate in educational opportunities.
- Participate in general housekeeping.
Qualifications
Electronics / Environmental / Instrumentation / Electrical Technician or Technologist Diploma or traceable related work experience.4+ years related work experience with industrial analyzers, process and safety instrumentation.Ability to work from home and keep and maintain small inventory of parts and required tools.Ability to understand and implement electrical and mechanical drawings.Sound judgment, interpersonal skills and communication skills.Critical and analytical thinking partnered with problem solving ability.Ability to accommodate travel and working varying hours.Good working knowledge of Microsoft Office Suite.Ability to obtain all required Security and Safety Clearances and Certifications.