Warehouse Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary

The Warehouse Support Worker is responsible for receiving, inspecting, sorting, organizing, and distributing donated and purchased goods for The Salvation Army thrift operations. The role supports uninterrupted flow of merchandise from donation intake to the sales floor or shipping, while maintaining safety, organization, and excellent service to donors, guests and team members.

Key Accountabilities

The incumbent may perform all, some, or similar duties :

1. Receiving & Shipping

• Receive and verify shipments and donations against records
• Inspect goods for quality, damage, and expiry (used by) dates
• Prepare, label, pack and stage items for internal transfer or shipment
• Load and unload trucks manually and using pallet jacks / dollies
• Load outgoing recycled goods (textiles, metals, e-waste, etc.) onto the truck for transfer
• Perform dump runs for waste or unsellable materials as directed
• Use warehouse management system, inventory management system to record, facilitate warehouse operations.

2. Sorting & Processing

3. Customer & Internal Service

4. Operational & Safety Responsibilities

CRITICAL RELATIONSHIP MANAGEMENT

Internal : Management and staff.

External : Donors, contractors.

MANAGERIAL / TECHNICAL RESPONSIBILITIES

Reports directly to the Thrift Store Manager.

Direct reports : None.

Workflow coordinator.

FINANCIAL AND MATERIAL MANAGEMENT

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

Working Conditions

Education and Experience Requirements

Education, Qualification and Certifications

Experience and Knowledge

Skills & Competencies

Compensation

The target hiring range for this position is $17.85 to $20.64 with a maximum of $24.77.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request; please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.

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